Dezide to Oracle Service Cloud
migration service
Effortless , no special know how or programming required. A complete Dezide to Oracle Service Cloud data migration instrument.
Dezide to Oracle Service Cloud
Your best tool for Dezide to Oracle Service Cloud data migration
No need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Avoid complex data audit and script development processes. Simply choose what data you need to migrate and start the transition when comfortable.Easy transition process
No specific expertise required. Just pick what data will go to the target system and enjoy the miracle happening.Record structure maintenance
Transfer your help desk data in full to make sure that no ticket is missing essential customer support information.Easy procedure
No need to worry about scripting or constantly watch each record transferred.
Just link both platforms, choose what you want to migrate and allow the system do the rest for you.
Preserved data links
From sender information to phone number connection, your entire database will keep their initial connections maintained.
You don’t have to worry that some records will be missing and service quality will decrease. Everything will be waiting for you where you left it.
Security is priority
Information is everything which is why we designed a tool that will keep your customer records untouched.
Neither sophisticated electronic attacks nor physical disasters will touch your records anyhow.
Data mapping
Select information that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, you will be able to pick just about everything you might actually need.
Step-by-step instructions
If this is your first migration, don’t worry. Helpful and intuitive on-screen prompts will help you move your information accurately.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Good service first
Outside of producing great customer service, we always strive to develop our customer service.
As a company, we want you to experience best possible service, which is why we are constantly making great strides to increase the core experience.
Reasons to use Help Desk Migration to migrate data from Dezide to Oracle Service Cloud
Strong safety of your data
The migration is carried out over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to move your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus helping you to be sure that the data end up being in the right places in Oracle Service Cloud.Next
Sustained association between object and people
When migrating your data from Dezide to Oracle Service Cloud we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Dezide to Oracle Service Cloud
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Dezide to Oracle Service Cloud work
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Prepare
Start by creating Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from Dezide to Oracle Service Cloud.
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Link Dezide
Fill in the form with requested credentials to make it possible for our data migration tool to retrieve data from your current help desk.
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Link Oracle Service Cloud
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the records.
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Select objects
Choose the data you need to migrate and set the ticket fields mapping, so the records could be migrated based upon your needs
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Migrate limited amount of data
Test out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to Oracle Service Cloud everything
Once everything's validated, find a quiet time with the least load on the support department and start migrating from Dezide to Oracle Service Cloud.
Your data is in good hands
We take the security of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional perform your Oracle Service Cloud import
Our staff would be more than happy to perform a custom migration in case you have specific needs.
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