Dezide to ngDesk
migration service
Smooth , no special knowledge or coding required. A complete Dezide to ngDesk data migration instrument.
Dezide to ngDesk
Your best tool for Dezide to ngDesk data migration
No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Skip the platform analysis and script development processes. Simply pick the records you need to move and set off with the transition right away.Effortless migration
No special knowledge or skill needed. Just pick what data will go to the target solution and see the magic happening.Record completion
Migrate your help desk records in full to make sure that no ticket is missing critical customer support information.Automated migration
Scared that you’ll need special skills to migrate your customer service data? Don’t be as we ensured that our tool interface user friendly as possible.
Attach the help desks, select data, click ok, and the migration is ready!
Preserved data links
From sender information to phone number connection, all you records will keep their initial connections maintained.
You don’t have to worry that a part of the info will be missing and service quality will decrease. Everything will arrive how you expected.
Security is paramount
You data is everything which is why we designed a method that will keep your data safe and sound.
Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.
You control the process
Take complete control of your information with our internal data mapper. Pick what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.
Guided migration
If you are new to data migrations, there’s no need to be concerned. Helpful and simplified on-screen instructions will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with terms and tech jargon.
Good service first
Outside of providing great customer support services, we always strive to improve our customer service.
As a team, we want you to enjoy best possible service, which is why we are continuously putting so much effort to enhance the general experience.
Reasons to use Help Desk Migration to switch from Dezide to ngDesk
Strong security of your information
The migration is completed by the machine over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to move your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus letting you be sure that the data end up being in the right places in ngDesk.Next
Maintained connection between object and people
When migrating your data from Dezide to ngDesk we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Dezide to ngDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Dezide to ngDesk work
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Prepare
Register and go to our migration tool.
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Link Dezide
Opt and link your Dezide service desk with HDM.
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Link ngDesk
Give access to your ngDesk account.
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Clarify your business needs
Let us know what aspects of your migration you want to fine-tune
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Have your needs estimated
We will analyze your case and send you with a price and a scope of tasks.
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Migrate from Dezide to ngDesk all data
Transfer all your customer support information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your ngDesk import
Our staff would be more than happy to run a custom migration in case you have special requirements.
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