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Dezide to Magento HelpDesk Ultimate
migration service

Trouble-free , no special knowledge or coding required. A complete Dezide to Magento HelpDesk Ultimate data migration software.

More details

The best Dezide to Magento HelpDesk Ultimate tool made for you

There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip the system analysis and code development processes. Simply decide on what data you need to move and start the transition immediately.
Simple migration
No tech knowledge or skill needed. Just choose what data will go to the target platform and enjoy the magic happening.
Data completion
Move your help desk data in full to ensure that no ticket is missing vital customer support information.
Automated tool

Afraid that you’ll need special skills to migrate your customer service data? Don’t be as we ensured that our tool user friendly as it can possibly be.

Connect the help desks, pick data, click ok, and you’re done!

Data dependency

Your information comes unite , you can take our word.

Every email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction history.

Data protected

Your information is behind thick walls. Not even all our team members can access to your passwords or records.

You can be certain with HDM no hacker attacks will take place.

You control the process

Take complete control of your information with our in-app data mapper. Pick what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.

Simple & effective

In just a couple of buttons to press it will be possible to select the data arrangement, when it goes, and in what order.

Our tech engineers considered customer experience as a priority and made sure that you will be able to use the system to its fullest.

Customer service as priority

As a migration service provider, we strive to propose the most effective migration tool. However, our prime concern is customer service.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from Dezide to Magento HelpDesk Ultimate

Castle gates

Strong privacy of your data

The migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you ensure that the data end up being in the right places in Magento HelpDesk Ultimate.

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Retained connectivity between object and people

When migrating your records from Dezide to Magento HelpDesk Ultimate we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Dezide to Magento HelpDesk Ultimate

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Dezide to Magento HelpDesk Ultimate work

  • Get ready

    Start by setting up Agent profiles and all essential custom fields in the new help desk. Now, get started on migrating your data from Dezide to Magento HelpDesk Ultimate.

  • Fill out the form with required credentials to allow our data migration tool to fetch data from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thus make it possible to import the records.

  • Select objects

    Choose the data you need to migrate and set the ticket fields mapping, so the records could be moved in line with your preferences

  • Migrate small amount of data

    Test out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Magento HelpDesk Ultimate everything

    When everything's tested out, find a quiet time with the minimal load on the support staff and begin migrating from Dezide to Magento HelpDesk Ultimate.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Magento HelpDesk Ultimate import

Our team would be more than happy to run a customized migration in case you have particular demands.
Get a price estimation

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