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Dezide to LiveAgent
migration serviceHelp Desk Migration partner of LiveAgent

Extremely easy , no special know how or programming required. A complete Dezide to LiveAgent data migration tool.

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The best Dezide to LiveAgent tool made for you

There’s no need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid complex data audit and tool development processes. Just decide on what data you need to move and set off with the transition when comfortable.
Simple transition process
No tech expertise required. Just select what data will go to the new platform and enjoy the magic happening.
Data structure maintenance
Move your help desk records in full to make sure that no ticket is missing critical customer support information.
Simple and easy procedure

You don’t have to bother about coding or constantly control each record transferred.

Just link both platforms, choose what you need to migrate and allow the Migration Wizard deal with the remainder.

Intact connections

From sender information to phone number connection, your entire database will keep their previous connections maintained.

You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will be waiting for you where you left it.

Security is priority

You data is everything which is why we designed a method that will keep your data untouched.

Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.

Data mapping

Select data that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, it will be possible to pick anything you might ever need.

Efficient out-of-the-box solution

In only a couple of clicks it will be possible to select what goes where, when it starts, and in what order.

Our software took user experience as a priority and ensured that it will be possible to use the system to its fullest.

Customer service first

Except producing great customer support services, we always want to develop our customer service.

As a team, we want you to enjoy best possible service, which is why we are always making great strides to increase the core experience.


Why you should use Help Desk Migration to migrate data from Dezide to LiveAgent

Castle gates

Strong privacy of your information

The migration is performed over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to make sure that the records end up being in the right places in LiveAgent.

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When migrating your records from Dezide to LiveAgent we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Dezide to LiveAgent

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Dezide to LiveAgent work

  • Get ready

    Start off by creating Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from Dezide to LiveAgent.

  • Fill out the form with necessary credentials to make it possible for our data migration tool to retrieve records from your current help desk.

  • Connect LiveAgent

    Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the information.

  • Select objects

    Select the information you need to migrate and set the ticket fields mapping, so the data could be transferred based upon your needs

  • Migrate limited amount of data

    Test out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to LiveAgent all data

    When everything's tested, determine a quiet time with the minimal load on the support department and begin migrating from Dezide to LiveAgent.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your LiveAgent import

Our team would be more than happy to perform a custom migration in case you have special demands.
Get a price estimation

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