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Dezide to KronoDesk
migration service

Effortless , no special know how or programming required. A complete Dezide to KronoDesk data migration tool.

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Your best tool for Dezide to KronoDesk data migration

No need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Avoid complex data audit and tool development processes. Simply choose what data you need to move and start the transition when comfortable.
Simple transition process
No tech expertise required. Just select what data will go to the target system and enjoy the magic happening.
Record structure maintenance
Move your help desk data in full to make certain that no ticket has lost vital customer support details.
Effortless process

You don’t have to bother about coding or constantly control each piece of info transferred.

Just link both platforms, tick what you need to migrate and allow the tool do the remainder.

Intact connections

Starting from the ticket requester to every comment author, all you records will keep their previous connections untouched.

You don’t have to worry that a part of the records will be missing and service quality will degrade. Everything will arrive where you left it.

Data safety is paramount

Information is everything which is why we created a method that will keep your customer records untouched.

Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.

You’re in charge

Manage your information with our in-app data mapper. Choose what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.

Efficient out-of-the-box solution

In only a few buttons to press it is possible to select what goes where, when it goes, and how.

Our developers took user experience as an essential factor and made sure that you will be able to use the system to its fullest.

Good service first

Outside of providing great customer service, we always aim to improve our customer service.

As a team, we want you to experience best possible service, which is why we are continuously putting so much effort to enhance the core experience.


Reasons to use Help Desk Migration to migrate data from Dezide to KronoDesk

Castle gates

Strong privacy of your data

The migration is completed by the machine over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to make sure that the data end up being in the right destinations in KronoDesk.

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When migrating your data from Dezide to KronoDesk we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Dezide to KronoDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Dezide to KronoDesk work

  • Prepare

    Sign up and go to our migration wizard.

  • Connect Dezide

    Opt and link your Dezide support desk with HDM.

  • Connect KronoDesk

    Grant the right to access your KronoDesk account.

  • Express your needs

    Let us know what components of your migration you want to adjust

  • Have your preferences estimated

    We will research your case and get back to you with a price range and a scope of work.

  • Migrate from Dezide to KronoDesk everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your KronoDesk import

Our staff would be more than happy to perform a personalized migration if you have particular needs.
Get a price estimation

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