Dezide to Groove
migration service
Smooth , no special know how or coding required. A complete Dezide to Groove data migration tool.
Dezide to Groove
Your best tool for Dezide to Groove data migration
No need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.Save on resources
Avoid the platform analysis and tool development processes. Just decide on customer info you need to transfer and set off with the transition right away.Easy transition process
No specific expertise needed. Just select what data will go to the new platform and observe the wonders happening.Record structure maintenance
Transfer your help desk records in full to make sure that no ticket is missing critical customer support details.Effortless procedure
You don’t have to bother about coding or constantly watch each record moved.
Just link your source and target, choose what you need to migrate and let the tool deal with the rest for you.
Data maintenance
Your information comes complete , you can take our word.
Each email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction history.
Robust protection
Your information is behind impenetrable walls. Not even all our employees can see your credentials or other information.
You may be certain with HDM no data breaches will take place.
Data mapping
Select data that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center articles, it will be possible to select just about everything you might ever need.
Efficient out-of-the-box solution
In just a couple of clicks it will be possible to pick what goes where, when it starts, and how.
Our tech engineers took customer experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.
Customer priority
As a data import service provider, we aim to deliver the most effective migration tool. Yet, our priority is customer support quality.
Proven by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to migrate data from Dezide to Groove
Strong safety of your information
The migration is carried out over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to move your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus letting you make sure that the records end up being in the right destinations in Groove.Next
Sustained relation between object and people
When migrating your data from Dezide to Groove we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Dezide to Groove
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Dezide to Groove work
-
Prepare
Start off by creating Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from Dezide to Groove.
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Connect Dezide
Complete the form with requested credentials to permit our data migration tool to fetch records from your current help desk.
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Link Groove
Do the same action to connect our service with the new help desk and thus make it possible to import the data.
-
Select objects
Select the records you need to migrate and set the ticket fields mapping, so the records could be moved in line with your needs
-
Migrate small amount of data
Test out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to Groove all data
Once everything's tested, find a quiet time with the minimal load on the support department and begin migrating from Dezide to Groove.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist perform your Groove import
Our staff would be more than happy to perform a custom migration in case you have special demands.
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