96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Dezide to Groove
migration serviceHelp Desk Migration partner of Groove

Smooth , no special know how or coding required. A complete Dezide to Groove data migration tool.

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Trustworthy and Reliable
Your passwords as well as data are safe with us and will be used for import only.
Fast and Understandable
Help Desk Migration does not require any specific competencies or knowledge to get started with the migration.
Complete & Accurate
We've tackled all key peculiarities of different helpdesks to let you accurately and efficiently migrate large loads of information

Reasons to use Help Desk Migration to migrate data from Dezide to Groove

Strong safety of your information

The migration is carried out over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your support service to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you make sure that the records end up being in the right destinations in Groove.

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Sustained relation between object and people

When migrating your data from Dezide to Groove we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Dezide to Groove

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

How does data migration from Dezide to Groove work

  • Prepare

    Start off by creating Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from Dezide to Groove.

  • Connect Dezide

    Complete the form with requested credentials to permit our data migration tool to fetch records from your current help desk.

  • Do the same action to connect our service with the new help desk and thus make it possible to import the data.

  • Select objects

    Select the records you need to migrate and set the ticket fields mapping, so the records could be moved in line with your needs

  • Migrate small amount of data

    Test out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Groove all data

    Once everything's tested, find a quiet time with the minimal load on the support department and begin migrating from Dezide to Groove.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.

Read our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
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During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
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Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Groove import

Our staff would be more than happy to perform a custom migration in case you have special demands.
Get a price estimation

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Help Desk Migration service


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