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Dezide to FuseDesk
migration service

Smooth , no special expertise or programming required. A complete Dezide to FuseDesk data migration instrument.

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Your best tool for Dezide to FuseDesk data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Skip complex data audit and script development processes. Simply pick what data you need to migrate and start the transition when comfortable.
Effortless migration
No special knowledge or skill required. Just pick what data will go to the target solution and enjoy the miracle happening.
Record completion
Migrate your help desk records in full to make sure that no ticket is missing critical customer service information.
Automated migration

Scared that you’ll have to use special skills to migrate your info? Don’t be as we ensured that our tool user friendly as possible.

Attach the help desks, pick records, click ok, and the migration is ready!

From sender information to phone number connection, your entire database will keep their prior data structure untouched.

You don’t have to worry that a part of the data will be missing and service quality will degrade. Everything will arrive where you left it.

Security is priority

You data is key which is why we created a method that will keep your information untouched.

Neither hackers will have access to your accounts nor physical disasters will affect your records anyhow.

You control the process

Take complete control of your customer data with our internal data mapping solution. Choose what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.

Simple & effective

In only a couple of buttons to press you will be able to select the data arrangement, when it goes, and in what order.

Our developers took customer experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.

Customer service first

Apart from producing great customer support services, we always strive to develop our customer service.

As a team, we want you to have the best possible service, which is why we are always putting so much effort to enhance the core experience.


Reasons to use Help Desk Migration to switch from Dezide to FuseDesk

Castle gates

Strong security of your information

The migration is performed over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to be sure that the data end up in the right places in FuseDesk.

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Maintained connection between object and people

When migrating your data from Dezide to FuseDesk we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Dezide to FuseDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Dezide to FuseDesk work

  • Prepare

    Start off by creating Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from Dezide to FuseDesk.

  • Fill in the form with necessary credentials to make it possible for our data migration tool to access information from your current help desk.

  • Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the records.

  • Select objects

    Select the records you need to migrate and set the ticket fields mapping, so the data could be moved in line with your needs

  • Migrate limited amount of data

    Test out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to FuseDesk everything

    Once everything's tested out, determine a quiet time with the least load on the support department and begin migrating from Dezide to FuseDesk.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your FuseDesk import

Our staff would be more than happy to run a custom migration in case you have special requirements.
Get a price estimation

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