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Dezide to Freshservice
migration serviceHelp Desk Migration partner of Freshservice

Smooth , no special skill set or programming required. A complete Dezide to Freshservice data migration software.

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Your best tool for Dezide to Freshservice data migration

No need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Avoid complex data audit and code development processes. Just choose the records you need to migrate and set off with the transition when comfortable.
Simple transition process
No tech expertise required. Just choose what data will go to the new system and see the miracle happening.
Record structure maintenance
Move your help desk data in full to make certain that no ticket has lost critical customer service details.
Effortless procedure

No need to worry about scripting or constantly watch each piece of info transferred.

Just link both platforms, choose what you need to migrate and let the Migration Wizard do the rest for you.

Preserved connections

Starting from the ticket requester to every comment author, all you records will keep their previous connections intact.

You don’t have to worry that some records will be missing and service quality will decrease. Everything will arrive where you left it.

Data safety is paramount

Information is everything which is why we developed a system that will keep your customer records intact.

Neither sophisticated electronic attacks nor physical disasters will affect your records anyhow.

You’re in charge

Manage your information with our in-app data mapper. Select what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.

Efficient out-of-the-box solution

In only a few clicks it is possible to choose the data arrangement, when it starts, and in what order.

Our software considered user experience as an essential factor and made sure that you will be able to use the system to its fullest.

Good service first

Except providing great customer service, we always aim to develop our customer service.

As a company, we want you to experience best possible service, which is why we are continuously putting so much effort to enhance the core experience.


Reasons to use Help Desk Migration to migrate data from Dezide to Freshservice

Castle gates

Strong privacy of your data

The migration is carried out over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to ensure that the records end up in the right destinations in Freshservice.

Next

When migrating your data from Dezide to Freshservice we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Dezide to Freshservice

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Dezide to Freshservice work

  • Prepare

    Start by preparing Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from Dezide to Freshservice.

  • Connect Dezide

    Fill in the form with required credentials to make it possible for our data migration tool to retrieve information from your current help desk.

  • Connect Freshservice

    Do the same action to connect our service with the new help desk and thus make it possible to import the data.

  • Select objects

    Choose the data you need to migrate and set the ticket fields mapping, so the records could be moved in line with your needs

  • Migrate limited amount of data

    Test out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Freshservice everything

    Once everything's validated, choose a quiet time with the minimal load on the support staff and begin migrating from Dezide to Freshservice.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
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Let a specialist perform your Freshservice import

Our staff would be more than happy to perform a personalized migration if you have special needs.
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