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Dezide to DualDesk
migration service

Effortless , no special knowledge or coding required. A complete Dezide to DualDesk data migration instrument.

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Your best tool for Dezide to DualDesk data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Skip the platform analysis and script development processes. Simply pick the records you need to migrate and set off with the transition immediately.
Easy migration
No specific knowledge or skill needed. Just pick what data will go to the target solution and see the miracle happening.
Record completion
Transfer your help desk info in full to make sure that no ticket has lost essential customer service details.
Effortless process

You don’t have to bother about coding or continuously watch each record transferred.

Just attach your source and target, choose what you want to migrate and let the Migration Wizard do the rest for you.

Data dependency

Your information migrates unite and we mean it.

Each email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction history.

Data protected

Your information is safe and sound with us. Not even all our staff members have see your credentials or other information.

You may be certain with HDM no data breaches are possible.

Record mapping

Select information that will be migrated by using our built-in data viewer.

From contacts to tickets to help center articles, it will be possible to select just about everything you might ever need.

Guided migration

If you are new to data migrations, there’s no need to be concerned. Useful and intuitive on-screen prompts will help you move your information accurately.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a migration service provider, we work to offer the best possible migration tool. Nevertheless, our priority is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from Dezide to DualDesk

Castle gates

Strong safety of your records

The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right destinations in DualDesk.

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Sustained association between object and people

When migrating your data from Dezide to DualDesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Dezide to DualDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Dezide to DualDesk work

  • Prepare

    Sign-up and go to our migration tool.

  • Connect Dezide

    Opt and connect your Dezide support desk with HDM.

  • Connect DualDesk

    Give the right to access your DualDesk account.

  • Explain your business needs

    Let us know what components of your migration you would like to modify

  • Have your requirements estimated

    We'll analyze your application and send you with a the overall cost and a scope of work.

  • Migrate from Dezide to DualDesk all data

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your DualDesk import

Our staff would be more than happy to run a custom migration if you have specific requirements.
Get a price estimation

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