Dezide to Dixa
migration service
Extremely easy , no special skill set or programming required. A complete Dezide to Dixa data migration tool.
Dezide to Dixa
The best Dezide to Dixa tool made for you
There’s no need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.Save on your time and money
Avoid complex data audit and tool development processes. Just choose customer info you need to migrate and set off with the transition immediately.Effortless transition process
No special expertise required. Just select what data will go to the new system and observe the miracle happening.Data structure maintenance
Migrate your help desk data in full to make sure that no ticket is missing critical customer support details.Automated tool
Afraid that you’ll have to use special skills to move your customer service data? Worry not as we made sure that our tool interface simple to use as possible.
Link the platforms, select data, click ok, and you’re done!
Data maintenance
Your customer data comes complete , you can take our word.
Each email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction archive.
Robust protection
Your customer data is behind thick walls. Not even all our employees can see your credentials or other information.
You may rest assured that with HDM no hacker attacks are possible.
Data mapping
Select data that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center articles, it will be possible to select anything you might actually need.
Step-by-step instructions
If you are new to data migrations, don’t worry. Helpful and simplified on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer service as priority
As a data import service supplier, we aim to deliver the most effective migration tool. Yet, our priority is customer support quality.
Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to migrate data from Dezide to Dixa
Strong security of your data
The migration is completed by the machine over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to move your customer service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus helping you to make sure that the records end up being in the right destinations in Dixa.Next
Maintained association between object and people
When migrating your records from Dezide to Dixa we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Dezide to Dixa
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Dezide to Dixa work
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Get ready
Start by creating Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from Dezide to Dixa.
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Connect Dezide
Fill in the form with required credentials to allow our data migration tool to retrieve records from your current help desk.
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Connect Dixa
Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.
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Select objects
Select the data you need to migrate and set the ticket fields mapping, so the data could be migrated based upon your needs
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Migrate small amount of data
Try our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to Dixa all data
When everything's validated, find a quiet time with the minimal load on the support staff and start migrating from Dezide to Dixa.
Your data is in good hands
We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro perform your Dixa import
Our team would be more than happy to perform a custom migration in case you have special needs.
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