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Dezide to DataKnowl
migration service

Smooth , no special skill set or programming required. A complete Dezide to DataKnowl data migration software.

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Your best tool for Dezide to DataKnowl data migration

No need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Avoid complex data audit and code development processes. Just decide on the records you need to transfer and start the transition immediately.
Effortless transition process
No special expertise required. Just choose what data will go to the new platform and see the wonders happening.
Record structure maintenance
Migrate your help desk records in full to ensure that no ticket is missing essential customer service details.
Simple and easy process

No need to worry about coding or continuously control each record moved.

Just link both platforms, pick what you want to migrate and let the tool do the rest for you.

From sender information to phone number connection, your entire database will keep their initial connections untouched.

You don’t have to worry that some info will be lost and service quality will degrade. Everything will be waiting for you how you left it.

Security is priority

You data is everything which is why we created a method that will keep your data untouched.

Neither hackers will have access to your accounts nor physical disasters will impact your data anyhow.

Data mapping

Choose records that will be moved by using our built-in data viewer.

From contacts to tickets to help center solutions, you will be able to pick anything you might ever need.

Guided migration

If this is your first migration, there’s no need to be concerned. Useful and insightful on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Except producing great customer support services, we always want to improve our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are always making great strides to increase the core experience.


Reasons to use Help Desk Migration to migrate data from Dezide to DataKnowl

Castle gates

Strong security of your information

The migration is performed over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to ensure that the records end up in the right destinations in DataKnowl.

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Maintained connectivity between object and people

When migrating your data from Dezide to DataKnowl we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Dezide to DataKnowl

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Dezide to DataKnowl work

  • Prepare

    Register and go to our migration software.

  • Pick and connect your Dezide support desk with HDM.

  • Grant access to your DataKnowl account.

  • Detail your requirements

    Let us know what aspects of your migration you need to modify

  • Have your preferences estimated

    We will analyze your application and get back to you with a total price and a scope of tasks.

  • Migrate from Dezide to DataKnowl everything

    Move all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your DataKnowl import

Our staff would be more than happy to perform a customized migration in case you have specific demands.
Get a price estimation

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