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Dezide to CrazyCall
migration service

Extremely easy , no special expertise or coding required. A complete Dezide to CrazyCall data migration tool.

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The best Dezide to CrazyCall tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip the system analysis and tool development processes. Simply decide on customer info you need to move and start the transition when comfortable.
Simple migration
No tech knowledge or skill needed. Just select what data will go to the target platform and observe the magic happening.
Data completion
Move your help desk info in full to make certain that no ticket is missing critical customer service information.
Automated tool

Worried that you’ll need special skills to migrate your info? Don’t be as we ensured that our tool is as easy to use as it can possibly be.

Attach the platforms, pick data, click ok, and the migration is ready!

Preserved connections

From sender information to phone number connection, all you records will keep their previous connections intact.

You don’t have to worry that some records will be lost and service quality will decrease. Everything will arrive where you left it.

Security is paramount

You data is everything which is why we developed a system that will keep your customer records untouched.

Neither sophisticated electronic attacks nor physical disasters will affect your records anyhow.

You’re in control

Take complete control of your information with our internal data mapper. Select what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.

Step-by-step instructions

If this is your first migration, don’t worry. Useful and insightful on-screen instructions will help you migrate your information accurately.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Apart from providing great customer support services, we always aim to develop our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are always putting so much effort to improve the core experience.


Why you should use Help Desk Migration to switch from Dezide to CrazyCall

Castle gates

Strong privacy of your records

The migration is performed over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the data end up in the right places in CrazyCall.

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When migrating your records from Dezide to CrazyCall we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Dezide to CrazyCall

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Dezide to CrazyCall work

  • Get ready

    Sign-up and go to our migration tool.

  • Choose and connect your Dezide service desk with HDM.

  • Grant access to your CrazyCall account.

  • Describe your business needs

    Let us know what aspects of your migration you wish to fine-tune

  • Have your requirements estimated

    We'll research your application and send you with a price range and a scope of work.

  • Migrate from Dezide to CrazyCall everything

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your CrazyCall import

Our team would be more than happy to run a personalized migration in case you have special demands.
Get a price estimation

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