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Dezide to BOSSDesk
migration service

Smooth , no special knowledge or coding required. A complete Dezide to BOSSDesk data migration software.

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Your best tool for Dezide to BOSSDesk data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Skip the platform analysis and code development processes. Simply decide on customer info you need to migrate and set off with the transition immediately.
Easy migration
No specific knowledge or skill needed. Just choose what data will go to the target platform and observe the miracle happening.
Record completion
Transfer your help desk data in full to ensure that no ticket has lost vital customer support details.
Effortless procedure

You don’t have to bother about scripting or constantly control each piece of info transferred.

Just link both platforms, choose what you need to take to a new database and allow the system deal with the remainder.

Preserved connections

From sender information to phone number connection, all you records will keep their initial data structure maintained.

You don’t have to worry that a part of the data will be missing and service quality will degrade. Everything will arrive where you left it.

Security is paramount

Information is key which is why we designed a tool that will keep your information untouched.

Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.

You’re in charge

Take complete control of your information with our in-app data mapping solution. Pick what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.

Simple & effective

In just a few buttons to press it will be possible to pick the data arrangement, when it starts, and in what order.

Our developers considered user experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.

Great service first

Outside of providing great customer service, we always aim to develop our customer service.

As a team, we want you to have the best possible service, which is why we are always putting so much effort to increase the core experience.


Reasons to use Help Desk Migration to switch from Dezide to BOSSDesk

Castle gates

Strong safety of your data

The migration is done over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you ensure that the data end up being in the right destinations in BOSSDesk.

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Sustained connection between object and people

When migrating your data from Dezide to BOSSDesk we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Dezide to BOSSDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Dezide to BOSSDesk work

  • Prepare

    Start by setting up Agent profiles and all essential custom fields in the new help desk. Now, get started on migrating your data from Dezide to BOSSDesk.

  • Connect Dezide

    Fill in the form with necessary credentials to allow our data migration tool to access information from your current help desk.

  • Connect BOSSDesk

    Repeat the same action to connect our service with the new help desk and thus make it possible to import the data.

  • Select objects

    Select the records you need to migrate and set the ticket fields mapping, so the data could be migrated based upon your needs

  • Migrate limited amount of data

    Test out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to BOSSDesk all data

    When everything's validated, find a quiet time with the least load on the support team and start migrating from Dezide to BOSSDesk.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your BOSSDesk import

Our staff would be more than happy to run a customized migration if you have particular demands.
Get a price estimation

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