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Dezide to bold360
migration service

Effortless , no special know how or programming required. A complete Dezide to bold360 data migration tool.

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Your best tool for Dezide to bold360 data migration

No need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Avoid complex data audit and tool development processes. Just pick what data you need to move and set off with the transition right away.
Easy transition process
No specific expertise required. Just select what data will go to the new solution and enjoy the magic happening.
Record structure maintenance
Transfer your help desk data in full to ensure that no ticket is missing vital customer service information.
Automated migration

Afraid that you’ll have to use special skills to move your info? Don’t be as we ensured that our tool interface user friendly as it can possibly be.

Attach the help desks, choose data, click ok, and the migration is ready!

From sender information to phone number connection, all you records will keep their initial data structure maintained.

You don’t have to worry that a part of the records will be lost and service quality will decrease. Everything will be waiting for you where you expected.

Security is paramount

You data is key which is why we designed a tool that will keep your customer records untouched.

Neither sophisticated electronic attacks nor physical disasters will affect your records in any way.

Data mapping

Choose data that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to pick just about everything you might ever need.

Efficient out-of-the-box solution

In only a couple of clicks you will be able to select the data arrangement, when it starts, and in what order.

Our tech engineers took customer experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.

Customer service first

Except providing great customer support services, we always want to improve our customer service.

As a team, we want you to experience friendly and helpful service, which is why we are continuously making great strides to improve the general experience.


Reasons to use Help Desk Migration to migrate data from Dezide to bold360

Castle gates

Strong safety of your data

The migration is conducted over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to make sure that the records end up in the right places in bold360.

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Sustained connection between object and people

When migrating your data from Dezide to bold360 we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Dezide to bold360

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Dezide to bold360 work

  • Prepare

    Sign up and go to our migration wizard.

  • Pick and connect your Dezide service desk with HDM.

  • Give access to your bold360 account.

  • Explain your business needs

    Let us understand precisely what aspects of your migration you want to fine-tune

  • Get your needs estimated

    We shall research your application and send you with a price range and a scope of work.

  • Migrate from Dezide to bold360 all data

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your bold360 import

Our staff would be more than happy to perform a customized migration in case you have particular requirements.
Get a price estimation

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