DevOps board import
in a few clicks

Without techs, timelack and hustle. With step-by-step DevOps board import setup form

More details

DevOps board import tool you’ve been looking for

Your platform import troubles are behind you now. Full migration from platform to platform with HDM swift and effortless.
Save time & money
Clear process cost, a speedy transition to the new help desk, and no need to create the migration method. Get all of this with HDM service.
Smooth setup
Just prepare your information for migration ahead of time and begin moving your records. No need to do everything alone.
Vital data aside
Regardless of your reasons, move your historical data to the target platform to keep up with customer data easier.
Autonomous import services

Why spend time transferring records manually when a tool can do it?

Our importing system will take care of every record so you don’t have to.

Connection coherence

All your emails will move with the correct structure. From sender and receiver info to attachments and signatures, all data will be untouched.

The same applies to the help desk and CSV data. By the end, you get your exact information.

Your info is safe

When you grant your access credentials to our system, you can trust us.

Only the employees that directly work with your migration will be able to access to your accounts or data.

All the records is shielded by the data encryption systems from any electronic attacks.

Data mapping

Decide what data will migrate to your new help desk yourself.

During the data migration, you can check what entities will cut and what will move.

Ease of use

The full process was intentionally created to allow users to go through the migration on their own.

It’s not necessary to have programming experience or proprietary knowledge, just follow the shown prompts.

Customer support

Our main goal is to make our service as convenient to you as possible, and G2 Crowd has already recognized it. We always go after quality and proper assistance.

Whether it is through a phone or email, we are always happy to help you with the import.


Why import data to DevOps board using Help Desk Migration?

Castle gates

Security first

We don't share any of your information with third parties, as well as thoroughly protect it, so not a thing gets lost or stolen.

Next

Easy to use wizard to setup import

Our service was created to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

Next

Wizard window
Mapping fields window

Optional and powerful field mapping

Only Help Desk Migration lets you automatically transfer custom fields, as well as map their location.

Next

Preserved relations between objects and people

All tickets will be imported to DevOps board with their respective agents, contacts, and attachments, as a result, saving the record of customers' requests.

Next

Relations illustration

Objects you may import to DevOps board

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to DevOps board in 6 quick steps

  • Prepare

    Sign-up and go to our migration wizard.

  • Opt and connect your source support desk with HDM.

  • Grant the right to access your DevOps board account.

  • Express your needs

    Let us know exactly what aspects of your migration you need to modify

  • Get your preferences estimated

    We'll research your case and get back to you with a total price and a scope of work.

  • Import to DevOps board everything

    Move all your customer service records in a single push.

We keep all of your data safe

We take security and safety very seriously and have established a comprehensive set of practices , technologies , and policies to help ensure your data is protected.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Voice of the customers

DevOps board import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

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