DevOps board to SMART SERVICE DESK ITSM
migration service

Smooth , no special skill set or programming required. A complete DevOps board to SMART SERVICE DESK ITSM data migration software.

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Your best tool for DevOps board to SMART SERVICE DESK ITSM data migration

No need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Avoid complex data audit and code development processes. Simply decide on customer info you need to migrate and set off with the transition immediately.
Easy transition process
No specific expertise required. Just choose what data will go to the target platform and observe the miracle happening.
Record structure maintenance
Transfer your help desk records in full to make certain that no ticket has lost vital customer service details.
Easy procedure

No need to worry about coding or constantly watch each record transferred.

Just attach both platforms, tick what you need to migrate and let the system deal with the remainder.

Starting from the ticket requester to every comment author, all you records will keep their prior data structure untouched.

You don’t have to worry that some data will be missing and service quality will decrease. Everything will be waiting for you where you expected.

Data safety is paramount

Information is key which is why we created a tool that will keep your information safe and sound.

Neither sophisticated electronic attacks nor physical disasters will affect your records in any way.

Data mapping

Pick records that will be migrated by using our built-in data viewer.

From contacts to tickets to help center solutions, it will be possible to pick just about everything you might actually need.

Efficient out-of-the-box solution

In only a few buttons to press it will be possible to pick the data arrangement, when it starts, and in what order.

Our software considered customer experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.

Good service first

Outside of providing great customer service, we always strive to develop our customer service.

As a company, we want you to have the best possible service, which is why we are always making great strides to improve the general experience.


Reasons to use Help Desk Migration to migrate data from DevOps board to SMART SERVICE DESK ITSM

Castle gates

Strong safety of your information

The migration is completed by the machine over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to ensure that the data end up in the right destinations in SMART SERVICE DESK ITSM.

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When migrating your data from DevOps board to SMART SERVICE DESK ITSM we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from DevOps board to SMART SERVICE DESK ITSM

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from DevOps board to SMART SERVICE DESK ITSM work

  • Prepare

    Register and go to our migration wizard.

  • Connect DevOps board

    Choose and connect your DevOps board support desk with HDM.

  • Give access to your SMART SERVICE DESK ITSM account.

  • Describe your requirements

    Let us know what elements of your migration you want to tweak

  • Get your preferences estimated

    We shall investigate your case and send you with a cost and a scope of work.

  • Migrate from DevOps board to SMART SERVICE DESK ITSM all data

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your SMART SERVICE DESK ITSM import

Our staff would be more than happy to perform a personalized migration if you have particular demands.
Get a price estimation

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