DevOps board to Simple IT Helpdesk
migration service

Smooth , no special knowledge or coding required. A complete DevOps board to Simple IT Helpdesk data migration software.

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Your best tool for DevOps board to Simple IT Helpdesk data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Skip the platform analysis and code development processes. Simply pick the records you need to move and start the transition when comfortable.
Easy migration
No specific knowledge or skill needed. Just choose what data will go to the target solution and see the magic happening.
Record completion
Transfer your help desk records in full to make sure that no ticket has lost essential customer service information.
Automated migration

Scared that you’ll need advanced skills to migrate your info? Don’t be as we made sure that our tool user friendly as it can possibly be.

Attach the platforms, choose records, click ok, and you’re done!

Preserved connections

Starting from the ticket requester to every comment author, your entire database will keep their initial data structure untouched.

You don’t have to worry that some data will be missing and service quality will degrade. Everything will be waiting for you where you expected.

Data safety is priority

Information is key which is why we created a method that will keep your information safe and sound.

Neither hackers will have access to your accounts nor physical disasters will touch your records in any way.

Record mapping

Select records that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base articles, you will be able to pick just about everything you might actually need.

Simple & effective

In just a few buttons to press you will be able to choose what goes where, when it goes, and in what order.

Our developers considered user experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.

Good service first

Except producing great customer service, we always want to develop our customer service.

As a company, we want you to have the best possible service, which is why we are continuously making great strides to improve the general experience.


Reasons to use Help Desk Migration to switch from DevOps board to Simple IT Helpdesk

Castle gates

Strong safety of your information

The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you ensure that the data end up in the right places in Simple IT Helpdesk.

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When migrating your data from DevOps board to Simple IT Helpdesk we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from DevOps board to Simple IT Helpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from DevOps board to Simple IT Helpdesk work

  • Prepare

    Register and go to our migration tool.

  • Connect DevOps board

    Choose and connect your DevOps board service desk with HDM.

  • Connect Simple IT Helpdesk

    Grant access to your Simple IT Helpdesk account.

  • Outline your business needs

    Let us know what elements of your migration you need to tweak

  • Get your preferences estimated

    We will investigate your case and get back to you with a the overall cost and a scope of work.

  • Migrate from DevOps board to Simple IT Helpdesk all data

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Simple IT Helpdesk import

Our staff would be more than happy to run a custom migration if you have specific requirements.
Get a price estimation

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