DevOps board to Integria IMS
migration service

Trouble-free , no special know how or programming required. A complete DevOps board to Integria IMS data migration instrument.

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The best DevOps board to Integria IMS tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid complex data audit and script development processes. Simply pick what data you need to move and start the transition right away.
Easy transition process
No specific expertise required. Just pick what data will go to the target solution and enjoy the magic happening.
Data structure maintenance
Transfer your help desk data in full to make sure that no ticket has lost critical customer support information.
Automated tool

Afraid that you’ll have to use advanced skills to migrate your customer service data? Don’t be as we made sure that our tool accessible as possible.

Connect the platforms, pick data, click ok, and the migration is ready!

Preserved connections

Starting from the ticket requester to every comment author, all you records will keep their initial connections intact.

You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will arrive how you left it.

Data safety is paramount

You data is everything which is why we developed a method that will keep your information untouched.

Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.

You’re in control

Manage your information with our internal data mapper. Select what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.

Efficient out-of-the-box solution

In only a few buttons to press you will be able to select what goes where, when it goes, and how.

Our tech engineers considered user experience as an essential factor and made sure that it will be possible to use the system to its fullest.

Customer service first

Apart from providing great customer support services, we always strive to develop our customer service.

As a team, we want you to have the best possible service, which is why we are continuously putting so much effort to enhance the core experience.


Why you should use Help Desk Migration to migrate data from DevOps board to Integria IMS

Castle gates

Strong safety of your data

The migration is done over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to be sure that the data end up being in the right places in Integria IMS.

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Sustained connectivity between object and people

When migrating your records from DevOps board to Integria IMS we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from DevOps board to Integria IMS

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from DevOps board to Integria IMS work

  • Get ready

    Sign up and go to our migration wizard.

  • Connect DevOps board

    Opt and link your DevOps board service desk with HDM.

  • Connect Integria IMS

    Grant the right to access your Integria IMS account.

  • Clarify your requirements

    Let us understand precisely what components of your migration you wish to modify

  • Have your requirements estimated

    We will investigate your case and send you with a cost and a scope of tasks.

  • Migrate from DevOps board to Integria IMS everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your Integria IMS import

Our team would be more than happy to perform a custom migration if you have special requirements.
Get a price estimation

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