DevOps board to Freshservice
migration service Help Desk Migration partner of Freshservice

Trouble-free , no special skill set or coding required. A complete DevOps board to Freshservice data migration tool.

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Secure and Reputable
Your passwords along with data are safe with us and will be used for import only.
Quick and Understandable
Help Desk Migration does not require any special experience or knowledge to get started with the migration.
Full & Accurate
We've considered all significant peculiarities of different helpdesks to help you accurately and efficiently migrate large amounts of data

Why you should use Help Desk Migration to migrate data from DevOps board to Freshservice

Strong security of your records

The migration is done over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer care to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the records end up being in the right places in Freshservice.

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Maintained association between object and people

When migrating your records from DevOps board to Freshservice we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from DevOps board to Freshservice

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from DevOps board to Freshservice work

  • Get ready

    Start with preparing Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from DevOps board to Freshservice.

  • Complete the form with requested credentials to permit our data migration tool to retrieve records from your current help desk.

  • Connect Freshservice

    Repeat the same action to integrate our service with the new help desk and thus make it possible to import the records.

  • Select objects

    Choose the data you want to migrate and set the ticket fields mapping, so the records could be transferred in line with your preferences

  • Migrate small amount of data

    Try out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Freshservice everything

    Once everything's tested, find a quiet time with the minimal load on the support staff and start migrating from DevOps board to Freshservice.


Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Freshservice import

Our team would be more than happy to perform a personalized migration if you have specific needs.
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