DevOps board to FirstOne HelpDesk
migration service
Extremely easy , no special expertise or programming required. A complete DevOps board to FirstOne HelpDesk data migration tool.
DevOps board to FirstOne HelpDesk
The best DevOps board to FirstOne HelpDesk tool made for you
There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.Save on your time and money
Skip complex data audit and tool development processes. Just choose what data you need to move and start the transition when comfortable.Simple migration
No tech knowledge or skill required. Just select what data will go to the new system and enjoy the magic happening.Data completion
Move your help desk info in full to ensure that no ticket is missing vital customer service details.Effortless procedure
No need to worry about scripting or constantly watch each record moved.
Just attach both platforms, choose what you want to migrate and allow the Migration Wizard deal with the rest for you.
Intact connections
Starting from the ticket requester to every comment author, your entire database will keep their prior data structure maintained.
You don’t have to worry that some info will be missing and service quality will decrease. Everything will be waiting for you how you expected.
Data safety is priority
You data is key which is why we designed a system that will keep your data untouched.
Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.
Record mapping
Choose data that will be moved by using our built-in data viewer.
From contacts to tickets to help center articles, you will be able to pick just about everything you might ever need.
Step-by-step instructions
If this is your first migration, there’s no need to be concerned. Helpful and insightful on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Good service first
Except producing great customer support services, we always aim to develop our customer service.
As a company, we want you to enjoy best possible service, which is why we are always making great strides to increase the general experience.
Why you should use Help Desk Migration to switch from DevOps board to FirstOne HelpDesk
Strong privacy of your records
The migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to transfer your customer service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus helping you to make sure that the records end up in the right destinations in FirstOne HelpDesk.Next
Retained connectivity between object and people
When migrating your records from DevOps board to FirstOne HelpDesk we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from DevOps board to FirstOne HelpDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from DevOps board to FirstOne HelpDesk work
-
Get ready
Sign-up and go to our migration wizard.
-
Link DevOps board
Pick and connect your DevOps board support desk with HDM.
-
Connect FirstOne HelpDesk
Grant access to your FirstOne HelpDesk account.
-
Explain your business needs
Let us know what elements of your migration you would like to modify
-
Get your needs estimated
We'll analyze your case and send you with a cost and a scope of tasks.
-
Migrate from DevOps board to FirstOne HelpDesk all data
Migrate all your customer service information in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro run your FirstOne HelpDesk import
Our team would be more than happy to run a customized migration in case you have particular needs.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101
10 Data Migration Mistakes You Should Totally Avoid
We’ve done hundreds of migrations over the past couple of years and we know what issues many people tend to repeat. Hence why we decided…
Data Migration 101
Here’s What To Do When Merging Help Desk Instances
There are times when merging two support departments that come from different companies just makes sense. It saves money, it accelerates delivery, and perhaps the…
Data Migration 101
The Enterprise Data Migration Checklist to Switch Help Desks
Businesses keep moving into the new landscape with vast volumes of data that overload every enterprise. And the need to keep that data under control…