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DevOps board to Eptica Entreprise Suite
migration service

Trouble-free , no special expertise or programming required. A complete DevOps board to Eptica Entreprise Suite data migration software.

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The best DevOps board to Eptica Entreprise Suite tool made for you

There’s no need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip complex data audit and code development processes. Simply decide on the records you need to migrate and set off with the transition immediately.
Effortless migration
No special knowledge or skill required. Just choose what data will go to the target platform and see the miracle happening.
Data completion
Migrate your help desk records in full to make sure that no ticket is missing critical customer support information.
Effortless process

You don’t have to bother about scripting or continuously watch each record moved.

Just link your source and target, choose what you want to take to a new database and let the tool deal with the rest for you.

Data dependency

Your customer data comes unite , you can take our word.

Every email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is behind thick walls. Not even all our employees can access to your passwords or other information.

You can be sure that with HDM no hacker attacks will take place.

Record mapping

Select records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to pick anything you might actually need.

Guided migration

If you are new to data migrations, worry not. Useful and simplified on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a migration service supplier, we strive to deliver the most effective migration tool. Nevertheless, our prime concern is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from DevOps board to Eptica Entreprise Suite

Castle gates

Strong security of your information

The migration is done over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to ensure that the data end up being in the right places in Eptica Entreprise Suite.

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When migrating your records from DevOps board to Eptica Entreprise Suite we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from DevOps board to Eptica Entreprise Suite

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from DevOps board to Eptica Entreprise Suite work

  • Get ready

    Register and go to our migration wizard.

  • Opt and link your DevOps board service desk with HDM.

  • Give access to your Eptica Entreprise Suite account.

  • Express your business needs

    Let us know exactly what parts of your migration you wish to fine-tune

  • Have your requirements estimated

    We will investigate your application and send you with a cost and a scope of tasks.

  • Migrate from DevOps board to Eptica Entreprise Suite everything

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your Eptica Entreprise Suite import

Our team would be more than happy to run a custom migration in case you have special demands.
Get a price estimation

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