DevOps board to Eptica Entreprise Suite
migration service
Trouble-free , no special expertise or programming required. A complete DevOps board to Eptica Entreprise Suite data migration software.
DevOps board to Eptica Entreprise Suite
The best DevOps board to Eptica Entreprise Suite tool made for you
There’s no need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.Save on your time and money
Skip complex data audit and code development processes. Simply decide on the records you need to migrate and set off with the transition immediately.Effortless migration
No special knowledge or skill required. Just choose what data will go to the target platform and see the miracle happening.Data completion
Migrate your help desk records in full to make sure that no ticket is missing critical customer support information.Effortless process
You don’t have to bother about scripting or continuously watch each record moved.
Just link your source and target, choose what you want to take to a new database and let the tool deal with the rest for you.
Data dependency
Your customer data comes unite , you can take our word.
Every email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction archive.
Data protected
Your customer data is behind thick walls. Not even all our employees can access to your passwords or other information.
You can be sure that with HDM no hacker attacks will take place.
Record mapping
Select records that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to pick anything you might actually need.
Guided migration
If you are new to data migrations, worry not. Useful and simplified on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer service as priority
As a migration service supplier, we strive to deliver the most effective migration tool. Nevertheless, our prime concern is customer support quality.
As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to switch from DevOps board to Eptica Entreprise Suite
Strong security of your information
The migration is done over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to move your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus helping you to ensure that the data end up being in the right places in Eptica Entreprise Suite.Next
Maintained link between object and people
When migrating your records from DevOps board to Eptica Entreprise Suite we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from DevOps board to Eptica Entreprise Suite
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from DevOps board to Eptica Entreprise Suite work
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Get ready
Register and go to our migration wizard.
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Link DevOps board
Opt and link your DevOps board service desk with HDM.
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Link Eptica Entreprise Suite
Give access to your Eptica Entreprise Suite account.
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Express your business needs
Let us know exactly what parts of your migration you wish to fine-tune
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Have your requirements estimated
We will investigate your application and send you with a cost and a scope of tasks.
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Migrate from DevOps board to Eptica Entreprise Suite everything
Transfer all your customer service information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert run your Eptica Entreprise Suite import
Our team would be more than happy to run a custom migration in case you have special demands.
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