devContact to Magento HelpDesk Ultimate
migration service
Smooth , no special know how or coding required. A complete devContact to Magento HelpDesk Ultimate data migration instrument.
devContact to Magento HelpDesk Ultimate
Your best tool for devContact to Magento HelpDesk Ultimate data migration
No need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.Save on resources
Avoid the platform analysis and script development processes. Just pick the records you need to migrate and start the transition immediately.Simple transition process
No tech expertise needed. Just pick what data will go to the new solution and see the miracle happening.Record structure maintenance
Move your help desk records in full to make sure that no ticket is missing essential customer support information.Easy process
You don’t have to bother about coding or constantly control each piece of info transferred.
Just link your source and target, tick what you want to take to a new database and let the system do the rest for you.
Data maintenance
Your information comes complete , you can take our word.
Every email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction archive.
Robust protection
Your information is behind impenetrable walls. Not even all our staff members can access to your passwords or records.
You may rest assured that with HDM no hacker attacks will take place.
You control the process
Manage your customer data with our internal data mapper. Select what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.
Guided migration
If you are new to data migrations, there’s no need to be concerned. Helpful and simplified on-screen instructions will help you move your information accurately.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer priority
As a data import service provider, we work to offer the most effective migration tool. Nevertheless, our prime concern is customer service.
Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to migrate data from devContact to Magento HelpDesk Ultimate
Strong privacy of your information
The migration is completed by the machine over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to move your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus letting you be sure that the records end up being in the right places in Magento HelpDesk Ultimate.Next
Retained connection between object and people
When migrating your data from devContact to Magento HelpDesk Ultimate we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from devContact to Magento HelpDesk Ultimate
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from devContact to Magento HelpDesk Ultimate work
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Prepare
Start off by creating Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from devContact to Magento HelpDesk Ultimate.
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Link devContact
Fill in the form with requested credentials to allow our data migration tool to retrieve data from your current help desk.
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Link Magento HelpDesk Ultimate
Do the same action to integrate our service with the new help desk and thereby make it possible to import the records.
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Choose objects
Select the information you need to migrate and set the ticket fields mapping, so the data could be transferred according to your needs
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Migrate small amount of data
Try out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to Magento HelpDesk Ultimate everything
Once everything's validated, find a quiet time with the least load on the support staff and begin migrating from devContact to Magento HelpDesk Ultimate.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist perform your Magento HelpDesk Ultimate import
Our staff would be more than happy to perform a custom migration in case you have specific requirements.
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