devContact to Kustomer
migration service

Trouble-free , no special skill set or coding required. A complete devContact to Kustomer data migration software.

More details
Secure and Safe
Your passwords along with data are safe with us and will be used for import only.
Quick and Understandable
Help Desk Migration does not require any special experience or knowledge to get started with the migration.
Full & Accurate
We've considered all major peculiarities of different helpdesks to help you accurately and efficiently migrate massive loads of information

Why you should use Help Desk Migration to migrate data from devContact to Kustomer

Castle gates

Strong security of your data

The migration is carried out over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer care to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you ensure that the data end up being in the right destinations in Kustomer.

Next

Maintained connectivity between object and people

When migrating your records from devContact to Kustomer we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from devContact to Kustomer

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from devContact to Kustomer work

  • Get ready

    Sign up and go to our migration service.

  • Connect devContact

    Choose and link your devContact support desk with HDM.

  • Grant access to your Kustomer account.

  • Clarify your needs

    Let us understand precisely what aspects of your migration you wish to adjust

  • Get your needs estimated

    We'll research your case and send you with a total price and a scope of work.

  • Migrate from devContact to Kustomer everything

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Kustomer import

Our team would be more than happy to perform a personalized migration if you have particular demands.
Get a price estimation

Blog Articles You Might Find Useful

Helpdesk with Chat: Easy Way to Better Customer Service

Helpdesk with Chat: Easy Way to Better Customer Service

April 17, 2018

What sets your business apart from other companies who offer the same thing? The answer is quite simple: outstanding, timely customer service. Getting a response within the first hour after reaching out seems like an ordinary thing to a customer. Unfortunately, companies often fail to meet this expectation. Helpdesk with chat comes out as a …

An Introduction to Cloud to Cloud Migration

An Introduction to Cloud to Cloud Migration

August 28, 2019

Every time someone mentions the words “cloud data migration” we just can’t help but think about a company that is currently moving all their stuff to a new place. Usually, companies move all their stuff from internal servers to the web solution and vice versa. Yet, what happens when you need to do a cloud …

Leverage the Benefits & Save Money on a Help Desk System

Leverage the Benefits & Save Money on a Help Desk System

April 21, 2020

If you are using (or used) a help desk system of any kind, you probably know that expenses can reach as low as 50 bucks to as high as 10,000 dollars. Typically, these prices are based on a number of factors, ranging from things such as the type of system you are using, the pricing …

Book a Call
cancel
%s
— %s