devContact to AlphaBlues
migration service

Trouble-free , no special skill set or programming required. A complete devContact to AlphaBlues data migration tool.

More details
Secure and Reputable
Your passwords along with data are safe with us and will be used for import solely.
Quick and Understandable
Help Desk Migration does not require any special experience or knowledge to begin the the migration.
Full & Accurate
We've considered all significant peculiarities of various helpdesks to help you accurately and efficiently migrate massive amounts of information

Why you should use Help Desk Migration to migrate data from devContact to AlphaBlues

Castle gates

Strong security of your records

The migration is conducted over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer support to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to make sure that the data end up in the right destinations in AlphaBlues.

Next

Maintained association between object and people

When migrating your records from devContact to AlphaBlues we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from devContact to AlphaBlues

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from devContact to AlphaBlues work

  • Get ready

    Sign-up and go to our migration software.

  • Connect devContact

    Opt and connect your devContact support desk with HDM.

  • Give the right to access your AlphaBlues account.

  • Express your needs

    Let us know exactly what elements of your migration you want to adjust

  • Get your needs estimated

    We will research your case and send you with a price and a scope of work.

  • Migrate from devContact to AlphaBlues all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your AlphaBlues import

Our team would be more than happy to perform a personalized migration if you have special needs.
Get a price estimation

Blog Articles You Might Find Useful

Help Desk Migration vs Salesforce Migration Tool: Which Matches Your Goals Better?

Help Desk Migration vs Salesforce Migration Tool: Which Matches Your Goals Better?

May 29, 2018

If you haven’t already started evaluating alternatives for your Desk help desk, then it’s just about time to give it a thought. Chances are high that by this time your company has accumulated at least a few hundred thousand of support records. That includes Tickets, Agents, Contacts, Notes, Attachments, etc. Transitioning this much data can …

The Many Pitfalls of Free Help Desk Software

The Many Pitfalls of Free Help Desk Software

April 7, 2020

There are many different help desk systems out there. Some are paid others are free, and there are those that are crowdfunded. So, which one is actually better? To asnwer this question, you must align your needs and the tools in question to another and see what works for you. However, what WE can tell …

What An Internal Help Desk Ticketing System Exactly Is?

What An Internal Help Desk Ticketing System Exactly Is?

November 1, 2019

Typically, companies use help desk software so not a single customer issue slips through the cracks. But did you know that about 50% of the time, companies also use their help desk to handle internal support? What Is An Internal Help Desk? An internal help desk software as the name suggests is an application that …

Book a Call
cancel
%s
— %s