Deskpro to USU Valuemation (ITSDM)
migration service

Effortless , no special knowledge or programming required. A complete Deskpro to USU Valuemation (ITSDM) data migration tool.

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Secure and Reputable
Your passwords as well as records are safe with us and will be used for import solely.
Quick and Easy
Help Desk Migration does not require any special skills or knowledge to begin the the migration.
Full & Precise
We've taken into account all significant peculiarities of various helpdesks to let you accurately and efficiently migrate massive loads of data

Reasons to use Help Desk Migration to switch from Deskpro to USU Valuemation (ITSDM)

Strong security of your records

The migration is completed by the machine over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer service to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to make sure that the data end up in the right places in USU Valuemation (ITSDM).

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Maintained relation between object and people

When migrating your data from Deskpro to USU Valuemation (ITSDM) we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Deskpro to USU Valuemation (ITSDM)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from Deskpro to USU Valuemation (ITSDM) work

  • Prepare

    Sign-up and go to our migration wizard.

  • Opt and connect your Deskpro service desk with HDM.

  • Connect USU Valuemation (ITSDM)

    Grant the right to access your USU Valuemation (ITSDM) account.

  • Describe your business needs

    Let us know what parts of your migration you need to fine-tune

  • Get your needs estimated

    We will investigate your case and send you with a the overall cost and a scope of work.

  • Migrate from Deskpro to USU Valuemation (ITSDM) everything

    Transfer all your customer service records in a single push.


Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.

Check out our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
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Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your USU Valuemation (ITSDM) import

Our staff would be more than happy to run a personalized migration in case you have specific demands.
Get a price estimation

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Help Desk Migration service


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