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Deskpro to USU Valuemation (ITSDM)
migration service

Effortless , no special knowledge or programming required. A complete Deskpro to USU Valuemation (ITSDM) data migration tool.

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Your best tool for Deskpro to USU Valuemation (ITSDM) data migration

No need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Skip complex data audit and tool development processes. Simply decide on customer info you need to migrate and start the transition right away.
Effortless migration
No special knowledge or skill required. Just select what data will go to the target platform and observe the miracle happening.
Record completion
Migrate your help desk info in full to make certain that no ticket is missing essential customer service information.
Effortless process

You don’t have to bother about coding or constantly watch each record transferred.

Just link both platforms, pick what you need to take to a new database and allow the Migration Wizard deal with the rest for you.

From sender information to phone number connection, your entire database will keep their prior data structure maintained.

You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will be waiting for you where you left it.

Security is priority

You data is key which is why we designed a method that will keep your information untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.

Record mapping

Pick data that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base articles, you will be able to select just about everything you might ever need.

Simple & effective

In only a couple of buttons to press it will be possible to pick what goes where, when it goes, and how.

Our software took customer experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.

Good service first

Except producing great customer support services, we always aim to improve our customer service.

As a team, we want you to have the best possible service, which is why we are constantly making great strides to increase the core experience.


Reasons to use Help Desk Migration to switch from Deskpro to USU Valuemation (ITSDM)

Castle gates

Strong security of your records

The migration is completed by the machine over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to make sure that the data end up in the right places in USU Valuemation (ITSDM).

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Maintained relation between object and people

When migrating your data from Deskpro to USU Valuemation (ITSDM) we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Deskpro to USU Valuemation (ITSDM)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Deskpro to USU Valuemation (ITSDM) work

  • Prepare

    Sign-up and go to our migration wizard.

  • Opt and connect your Deskpro service desk with HDM.

  • Connect USU Valuemation (ITSDM)

    Grant the right to access your USU Valuemation (ITSDM) account.

  • Describe your business needs

    Let us know what parts of your migration you need to fine-tune

  • Get your needs estimated

    We will investigate your case and send you with a the overall cost and a scope of work.

  • Migrate from Deskpro to USU Valuemation (ITSDM) everything

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your USU Valuemation (ITSDM) import

Our staff would be more than happy to run a personalized migration in case you have specific demands.
Get a price estimation

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