Deskpro to UserVoice
migration service
Smooth , no special expertise or programming required. A complete Deskpro to UserVoice data migration software.
Deskpro to UserVoice
Your best tool for Deskpro to UserVoice data migration
No need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Skip complex data audit and code development processes. Simply pick what data you need to transfer and set off with the transition right away.Simple migration
No tech knowledge or skill required. Just choose what data will go to the target solution and enjoy the wonders happening.Record completion
Move your help desk data in full to ensure that no ticket is missing essential customer support information.Automated migration
Afraid that you’ll have to use special skills to migrate your customer service data? Don’t be as we ensured that our tool interface accessible as possible.
Attach the help desks, choose records, click ok, and you’re done!
Preserved data links
Starting from the ticket requester to every comment author, your entire database will keep their initial connections untouched.
You don’t have to worry that a part of the records will be lost and service quality will degrade. Everything will arrive where you left it.
Data safety is priority
Information is everything which is why we created a system that will keep your customer records untouched.
Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.
You control the process
Manage your customer data with our in-app data mapper. Choose what goes where, set priorities, and even ditch the things you need, all with our Migration Wizard.
Simple & effective
In only a couple of buttons to press you will be able to select the data arrangement, when it starts, and how.
Our tech engineers considered customer experience as an essential factor and ensured that you will be able to use the system to its fullest.
Customer service first
Except producing great customer service, we always strive to develop our customer service.
As a team, we want you to experience friendly and helpful service, which is why we are continuously putting so much effort to improve the core experience.
Reasons to use Help Desk Migration to switch from Deskpro to UserVoice
Strong privacy of your data
The migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to transfer your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus helping you to ensure that the data end up being in the right places in UserVoice.Next
Retained association between object and people
When migrating your data from Deskpro to UserVoice we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Deskpro to UserVoice
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Deskpro to UserVoice work
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Prepare
Start by setting up Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from Deskpro to UserVoice.
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Link Deskpro
Complete the form with necessary credentials to permit our data migration tool to fetch information from your current help desk.
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Link UserVoice
Do the same action to integrate our service with the new help desk and thus make it possible to import the records.
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Select objects
Select the data you want to migrate and set the ticket fields mapping, so the data could be transferred according to your needs
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Migrate limited amount of data
Test out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to UserVoice all data
When everything's tested, determine a quiet time with the minimal load on the support staff and begin migrating from Deskpro to UserVoice.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist run your UserVoice import
Our staff would be more than happy to run a customized migration in case you have specific requirements.
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