Deskpro to UserEcho
migration service

Smooth , no special skill set or programming required. A complete Deskpro to UserEcho data migration instrument.

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Your best tool for Deskpro to UserEcho data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Avoid complex data audit and script development processes. Just decide on customer info you need to transfer and start the transition immediately.
Easy transition process
No specific expertise required. Just pick what data will go to the new platform and observe the wonders happening.
Record structure maintenance
Transfer your help desk records in full to make certain that no ticket is missing vital customer support details.
Automated migration

Scared that you’ll have to use special skills to move your customer service data? Worry not as we made sure that our tool user friendly as it can possibly be.

Connect the help desks, select records, click ok, and you’re done!

Data maintenance

Your customer info comes complete , you can take our word.

Each email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is behind impenetrable walls. Not even all our team members can see your credentials or records.

You can be sure that with HDM no data breaches will take place.

You control the process

Take complete control of your customer data with our in-app data mapping solution. Choose what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.

Guided migration

If you are new to data migrations, worry not. Helpful and simplified on-screen instructions will help you move your information accurately.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a data import service supplier, we work to propose the most effective migration tool. Yet, our priority is customer service.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from Deskpro to UserEcho

Castle gates

Strong safety of your information

The migration is done over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to be sure that the records end up being in the right destinations in UserEcho.

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Sustained connection between object and people

When migrating your data from Deskpro to UserEcho we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Deskpro to UserEcho

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Deskpro to UserEcho work

  • Prepare

    Register and go to our migration software.

  • Pick and link your Deskpro support desk with HDM.

  • Connect UserEcho

    Grant access to your UserEcho account.

  • Outline your requirements

    Let us know what parts of your migration you would like to adjust

  • Get your preferences estimated

    We will investigate your case and send you with a cost and a scope of work.

  • Migrate from Deskpro to UserEcho all data

    Move all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your UserEcho import

Our staff would be more than happy to perform a personalized migration in case you have particular demands.
Get a price estimation

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