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Deskpro to unitworx
migration service

Extremely easy , no special know how or coding required. A complete Deskpro to unitworx data migration software.

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The best Deskpro to unitworx tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid the system analysis and code development processes. Just choose what data you need to transfer and set off with the transition immediately.
Simple transition process
No tech expertise needed. Just choose what data will go to the new system and enjoy the wonders happening.
Data structure maintenance
Move your help desk info in full to make certain that no ticket has lost critical customer support details.
Automated tool

Worried that you’ll need advanced skills to move your customer service data? Worry not as we made sure that our tool interface accessible as possible.

Link the help desks, select data, click ok, and you’re done!

Data maintenance

Your information migrates complete , you can take our word.

Each email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction archive.

Robust protection

Your information is safe and sound with us. Not even all our employees can see your credentials or other information.

You may rest assured that with HDM no data breaches will take place.

Data mapping

Pick records that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center articles, it will be possible to select anything you might ever need.

Guided migration

If you are new to data migrations, don’t worry. Helpful and insightful on-screen prompts will help you migrate your information accurately.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a data import service provider, we strive to deliver the most effective migration tool. However, our priority is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from Deskpro to unitworx

Castle gates

Strong privacy of your records

The migration is done over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you ensure that the records end up being in the right destinations in unitworx.

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When migrating your records from Deskpro to unitworx we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Deskpro to unitworx

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Deskpro to unitworx work

  • Get ready

    Sign-up and go to our migration service.

  • Connect Deskpro

    Select and link your Deskpro support desk with HDM.

  • Connect unitworx

    Give the right to access your unitworx account.

  • Detail your needs

    Let us know exactly what elements of your migration you want to adjust

  • Get your needs estimated

    We'll research your case and get back to you with a price range and a scope of work.

  • Migrate from Deskpro to unitworx everything

    Move all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your unitworx import

Our team would be more than happy to perform a personalized migration if you have special needs.
Get a price estimation

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