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Deskpro to TicketLab
migration service

Trouble-free , no special skill set or coding required. A complete Deskpro to TicketLab data migration tool.

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The best Deskpro to TicketLab tool made for you

There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid the system analysis and tool development processes. Just choose customer info you need to move and start the transition immediately.
Effortless transition process
No special expertise needed. Just select what data will go to the new system and observe the magic happening.
Data structure maintenance
Migrate your help desk data in full to make certain that no ticket is missing essential customer support details.
Automated tool

Afraid that you’ll need special skills to move your customer service data? Worry not as we made sure that our tool simple to use as it can possibly be.

Attach the platforms, choose data, click ok, and the migration is ready!

Preserved connections

From sender information to phone number connection, all you records will keep their previous connections untouched.

You don’t have to worry that some info will be missing and service quality will decrease. Everything will arrive how you expected.

Security is paramount

You data is everything which is why we created a method that will keep your data safe and sound.

Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.

You’re in control

Take complete control of your information with our internal data mapper. Choose what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.

Step-by-step instructions

If this is your first migration, there’s no need to be concerned. Helpful and simplified on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Good service first

Except providing great customer support services, we always want to develop our customer service.

As a company, we want you to enjoy best possible service, which is why we are continuously putting so much effort to improve the general experience.


Why you should use Help Desk Migration to migrate data from Deskpro to TicketLab

Castle gates

Strong security of your data

The migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you make sure that the records end up being in the right destinations in TicketLab.

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Maintained connectivity between object and people

When migrating your records from Deskpro to TicketLab we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Deskpro to TicketLab

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Deskpro to TicketLab work

  • Get ready

    Sign up and go to our migration tool.

  • Pick and link your Deskpro support desk with HDM.

  • Connect TicketLab

    Grant the right to access your TicketLab account.

  • Explain your business needs

    Let us know what aspects of your migration you want to fine-tune

  • Have your preferences estimated

    We will analyze your case and send you with a total price and a scope of tasks.

  • Migrate from Deskpro to TicketLab all data

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your TicketLab import

Our team would be more than happy to perform a personalized migration in case you have specific needs.
Get a price estimation

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