Deskpro to Thulium
migration service

Extremely easy , no special skill set or coding required. A complete Deskpro to Thulium data migration software.

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Trustworthy and Reputable
Your passwords along with data are safe with us and will be used for import only.
Fast and Understandable
Help Desk Migration does not require any specific experience or knowledge to get started with the migration.
Complete & Accurate
We've handled all significant peculiarities of different helpdesks to help you accurately and efficiently migrate large loads of information

Why you should use Help Desk Migration to migrate data from Deskpro to Thulium

Strong safety of your records

The migration is conducted over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your customer care to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you ensure that the records end up being in the right destinations in Thulium.

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When migrating your records from Deskpro to Thulium we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Deskpro to Thulium

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from Deskpro to Thulium work

  • Get ready

    Sign-up and go to our migration tool.

  • Connect Deskpro

    Select and link your Deskpro support desk with HDM.

  • Connect Thulium

    Give access to your Thulium account.

  • Describe your business needs

    Let us know exactly what aspects of your migration you want to modify

  • Have your requirements estimated

    We will analyze your application and get back to you with a cost and a scope of work.

  • Migrate from Deskpro to Thulium all data

    Move all your customer support records in a single push.


Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.

Read our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
Contact us
Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
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Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your Thulium import

Our team would be more than happy to perform a custom migration if you have special demands.
Get a price estimation

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Help Desk Migration service


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