Deskpro to SysAid
migration service
Extremely easy , no special expertise or coding required. A complete Deskpro to SysAid data migration software.
Deskpro to SysAid
The best Deskpro to SysAid tool made for you
There’s no need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.Save on your time and money
Skip the system analysis and code development processes. Just choose customer info you need to transfer and start the transition right away.Simple migration
No tech knowledge or skill needed. Just choose what data will go to the new system and observe the wonders happening.Data completion
Move your help desk records in full to make sure that no ticket has lost critical customer support details.Effortless procedure
No need to worry about scripting or constantly watch each record transferred.
Just link both platforms, choose what you want to migrate and let the system deal with the remainder.
Preserved connections
From sender information to phone number connection, your entire database will keep their initial data structure untouched.
You don’t have to worry that some data will be missing and service quality will decrease. Everything will be waiting for you where you left it.
Security is priority
You data is key which is why we created a method that will keep your information untouched.
Neither sophisticated electronic attacks nor physical disasters will affect your records anyhow.
Record mapping
Select records that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center solutions, you will be able to select anything you might actually need.
Step-by-step instructions
If this is your first migration, worry not. Helpful and simplified on-screen prompts will help you migrate your information accurately.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Great service first
Except producing great customer support services, we always aim to develop our customer service.
As a company, we want you to have the best possible service, which is why we are continuously making great strides to increase the core experience.
Why you should use Help Desk Migration to switch from Deskpro to SysAid
Strong privacy of your information
The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to move your customer support to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus letting you ensure that the records end up being in the right destinations in SysAid.Next
Retained association between object and people
When migrating your records from Deskpro to SysAid we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Deskpro to SysAid
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Deskpro to SysAid work
-
Get ready
Start off by creating Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from Deskpro to SysAid.
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Connect Deskpro
Complete the form with necessary credentials to permit our data migration tool to fetch records from your current help desk.
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Connect SysAid
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the data.
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Select objects
Choose the records you need to migrate and set the ticket fields mapping, so the records could be moved based upon your needs
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Migrate limited amount of data
Test out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to SysAid all data
When everything's tested out, determine a quiet time with the minimal load on the support team and start migrating from Deskpro to SysAid.
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro run your SysAid import
Our team would be more than happy to run a custom migration if you have special needs.
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