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Deskpro to SupportBee
migration service

Extremely easy , no special knowledge or programming required. A complete Deskpro to SupportBee data migration tool.

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The best Deskpro to SupportBee tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip complex data audit and tool development processes. Just decide on what data you need to migrate and start the transition immediately.
Easy migration
No specific knowledge or skill required. Just select what data will go to the new platform and enjoy the miracle happening.
Data completion
Transfer your help desk records in full to make certain that no ticket is missing vital customer support details.
Simple and easy procedure

You don’t have to bother about scripting or constantly watch each piece of info transferred.

Just attach your source and target, tick what you need to migrate and allow the system do the rest for you.

Data dependency

Your customer data comes complete , you can take our word.

Each email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction history.

Data protected

Your customer data is behind thick walls. Not even all our team members can see your passwords or records.

You can be certain with HDM no data breaches will take place.

You control the process

Take complete control of your information with our in-app data mapper. Select what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.

Simple & effective

In only a couple of clicks it will be possible to select the data arrangement, when it goes, and in what order.

Our tech engineers took customer experience as a priority and made sure that you will be able to use the system to its fullest.

Customer service as priority

As a migration service supplier, we aim to propose the most effective migration tool. However, our prime concern is customer service.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from Deskpro to SupportBee

Castle gates

Strong safety of your information

The migration is carried out over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to make sure that the records end up being in the right destinations in SupportBee.

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Sustained relation between object and people

When migrating your records from Deskpro to SupportBee we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Deskpro to SupportBee

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Deskpro to SupportBee work

  • Get ready

    Start off by preparing Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from Deskpro to SupportBee.

  • Connect Deskpro

    Fill in the form with necessary credentials to allow our data migration tool to fetch records from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.

  • Select objects

    Select the information you need to migrate and set the ticket fields mapping, so the records could be transferred in line with your preferences

  • Migrate small amount of data

    Try out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to SupportBee everything

    Once everything's tested, determine a quiet time with the least load on the support team and start migrating from Deskpro to SupportBee.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your SupportBee import

Our team would be more than happy to run a personalized migration in case you have particular demands.
Get a price estimation

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