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Deskpro to Spiceworks Cloud
migration service

Effortless , no special expertise or programming required. A complete Deskpro to Spiceworks Cloud data migration tool.

More details

Your best tool for Deskpro to Spiceworks Cloud data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Skip complex data audit and tool development processes. Just choose what data you need to migrate and start the transition right away.
Easy migration
No specific knowledge or skill required. Just select what data will go to the new system and enjoy the miracle happening.
Record completion
Transfer your help desk records in full to make sure that no ticket has lost critical customer service information.
Automated migration

Scared that you’ll have to use advanced skills to move your info? Don’t be as we made sure that our tool simple to use as it can possibly be.

Connect the platforms, select data, click ok, and the migration is ready!

Preserved connections

Starting from the ticket requester to every comment author, all you records will keep their previous data structure intact.

You don’t have to worry that some info will be missing and service quality will decrease. Everything will be waiting for you where you left it.

Data safety is paramount

You data is key which is why we developed a system that will keep your data safe and sound.

Neither sophisticated electronic attacks nor physical disasters will affect your records anyhow.

Record mapping

Select data that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base articles, you will be able to select just about everything you might actually need.

Step-by-step instructions

If this is your first migration, there’s no need to be concerned. Helpful and intuitive on-screen prompts will help you move your information accurately.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Outside of providing great customer support services, we always aim to develop our customer service.

As a company, we want you to enjoy best possible service, which is why we are constantly making great strides to improve the core experience.


Reasons to use Help Desk Migration to switch from Deskpro to Spiceworks Cloud

Castle gates

Strong safety of your information

The migration is conducted over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to make sure that the records end up in the right places in Spiceworks Cloud.

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Sustained association between object and people

When migrating your data from Deskpro to Spiceworks Cloud we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Deskpro to Spiceworks Cloud

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Deskpro to Spiceworks Cloud work

  • Prepare

    Start off by creating Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from Deskpro to Spiceworks Cloud.

  • Fill in the form with requested credentials to permit our data migration tool to access data from your current help desk.

  • Connect Spiceworks Cloud

    Do the same action to connect our service with the new help desk and thereby make it possible to import the data.

  • Select objects

    Choose the information you need to migrate and set the ticket fields mapping, so the records could be moved according to your needs

  • Migrate limited amount of data

    Try our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Spiceworks Cloud all data

    When everything's tested out, determine a quiet time with the minimal load on the support team and start migrating from Deskpro to Spiceworks Cloud.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Spiceworks Cloud import

Our staff would be more than happy to run a custom migration if you have special needs.
Get a price estimation

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