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Deskpro to SpiceCSM
migration service

Extremely easy , no special know how or programming required. A complete Deskpro to SpiceCSM data migration instrument.

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The best Deskpro to SpiceCSM tool made for you

There’s no need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid complex data audit and script development processes. Just choose the records you need to transfer and start the transition immediately.
Simple transition process
No tech expertise required. Just pick what data will go to the new system and see the wonders happening.
Data structure maintenance
Move your help desk info in full to make sure that no ticket is missing essential customer support information.
Automated tool

Worried that you’ll have to use special skills to move your customer service data? Don’t be as we made sure that our tool user friendly as it can possibly be.

Link the platforms, select data, click ok, and you’re done!

Data maintenance

Your customer data comes complete , you can take our word.

Every email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is behind thick walls. Not even all our staff members can access to your credentials or records.

You can be sure that with HDM no data breaches are possible.

You’re in control

Take complete control of your information with our in-app data mapping solution. Choose what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.

Efficient out-of-the-box solution

In only a couple of clicks it is possible to choose what goes where, when it goes, and in what order.

Our developers took user experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.

Customer service as priority

As a data import service supplier, we work to offer the most effective migration tool. Nevertheless, our priority is customer service.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from Deskpro to SpiceCSM

Castle gates

Strong privacy of your records

The migration is conducted over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to be sure that the records end up being in the right places in SpiceCSM.

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Retained connectivity between object and people

When migrating your records from Deskpro to SpiceCSM we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Deskpro to SpiceCSM

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Deskpro to SpiceCSM work

  • Get ready

    Sign-up and go to our migration wizard.

  • Pick and link your Deskpro service desk with HDM.

  • Connect SpiceCSM

    Grant access to your SpiceCSM account.

  • Outline your needs

    Let us know what parts of your migration you want to adjust

  • Get your preferences estimated

    We'll analyze your application and get back to you with a price and a scope of tasks.

  • Migrate from Deskpro to SpiceCSM all data

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your SpiceCSM import

Our team would be more than happy to perform a custom migration in case you have specific needs.
Get a price estimation

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