Deskpro to SherpaDesk
migration service
Smooth , no special skill set or programming required. A complete Deskpro to SherpaDesk data migration software.
Deskpro to SherpaDesk
Your best tool for Deskpro to SherpaDesk data migration
No need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.Save on resources
Avoid complex data audit and code development processes. Simply decide on customer info you need to migrate and start the transition right away.Simple transition process
No tech expertise required. Just choose what data will go to the target platform and observe the miracle happening.Record structure maintenance
Move your help desk info in full to make certain that no ticket has lost vital customer support details.Easy procedure
No need to worry about coding or continuously watch each piece of info moved.
Just link both platforms, tick what you want to take to a new database and allow the system deal with the remainder.
Intact data links
From sender information to phone number connection, all you records will keep their prior data structure maintained.
You don’t have to worry that some info will be lost and service quality will decrease. Everything will arrive how you left it.
Security is paramount
Information is key which is why we designed a system that will keep your data intact.
Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.
You control the process
Take complete control of your information with our in-app data mapping solution. Pick what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.
Step-by-step instructions
If this is your first migration, there’s no need to be concerned. Useful and intuitive on-screen instructions will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Great service first
Except providing great customer service, we always strive to develop our customer service.
As a company, we want you to enjoy friendly and helpful service, which is why we are constantly putting so much effort to improve the core experience.
Reasons to use Help Desk Migration to migrate data from Deskpro to SherpaDesk
Strong privacy of your records
The migration is carried out over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to migrate your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus helping you to ensure that the data end up being in the right destinations in SherpaDesk.Next
Retained connection between object and people
When migrating your data from Deskpro to SherpaDesk we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Deskpro to SherpaDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Deskpro to SherpaDesk work
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Prepare
Start with preparing Agent profiles and all essential custom fields in the new help desk. Now, get started on migrating your data from Deskpro to SherpaDesk.
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Connect Deskpro
Fill in the form with required credentials to permit our data migration tool to fetch records from your current help desk.
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Link SherpaDesk
Repeat the same action to connect our service with the new help desk and thus make it possible to import the records.
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Select objects
Choose the information you want to migrate and set the ticket fields mapping, so the records could be migrated according to your needs
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Migrate limited amount of data
Try out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to SherpaDesk all data
When everything's validated, determine a quiet time with the minimal load on the support staff and begin migrating from Deskpro to SherpaDesk.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist perform your SherpaDesk import
Our staff would be more than happy to perform a personalized migration if you have particular demands.
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