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Deskpro to ServicePRO
migration service

Smooth , no special know how or programming required. A complete Deskpro to ServicePRO data migration instrument.

More details

Your best tool for Deskpro to ServicePRO data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Avoid complex data audit and script development processes. Simply pick customer info you need to transfer and start the transition right away.
Effortless transition process
No special expertise required. Just pick what data will go to the target solution and observe the wonders happening.
Record structure maintenance
Migrate your help desk data in full to make sure that no ticket has lost essential customer support information.
Easy procedure

You don’t have to bother about scripting or constantly watch each record transferred.

Just link both platforms, choose what you need to migrate and allow the system deal with the remainder.

Preserved connections

From sender information to phone number connection, your entire database will keep their initial connections untouched.

You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will be waiting for you where you left it.

Security is priority

Information is everything which is why we created a method that will keep your customer records intact.

Neither sophisticated electronic attacks nor physical disasters will affect your records anyhow.

Data mapping

Select information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, you will be able to pick anything you might actually need.

Efficient out-of-the-box solution

In only a few buttons to press you will be able to pick what goes where, when it goes, and in what order.

Our developers considered user experience as a priority and ensured that you will be able to use the system to its fullest.

Good service first

Except producing great customer service, we always strive to develop our customer service.

As a team, we want you to experience best possible service, which is why we are always making great strides to improve the core experience.


Reasons to use Help Desk Migration to migrate data from Deskpro to ServicePRO

Castle gates

Strong security of your data

The migration is done over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to be sure that the data end up being in the right places in ServicePRO.

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Maintained connectivity between object and people

When migrating your data from Deskpro to ServicePRO we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Deskpro to ServicePRO

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Deskpro to ServicePRO work

  • Prepare

    Sign up and go to our migration software.

  • Connect Deskpro

    Opt and link your Deskpro service desk with HDM.

  • Connect ServicePRO

    Grant access to your ServicePRO account.

  • Express your business needs

    Let us know what parts of your migration you need to tweak

  • Have your preferences estimated

    We will research your case and send you with a cost and a scope of work.

  • Migrate from Deskpro to ServicePRO everything

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your ServicePRO import

Our staff would be more than happy to perform a custom migration if you have specific requirements.
Get a price estimation

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