Deskpro to Rhino Support
migration service

Smooth , no special know how or coding required. A complete Deskpro to Rhino Support data migration tool.

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Your best tool for Deskpro to Rhino Support data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Avoid the platform analysis and tool development processes. Simply choose the records you need to move and set off with the transition right away.
Simple transition process
No tech expertise needed. Just select what data will go to the target system and see the magic happening.
Record structure maintenance
Move your help desk records in full to make sure that no ticket has lost essential customer service details.
Automated migration

Scared that you’ll need advanced skills to migrate your info? Worry not as we made sure that our tool interface is as easy to use as possible.

Link the platforms, pick records, click ok, and you’re done!

Intact connections

Starting from the ticket requester to every comment author, your entire database will keep their previous data structure maintained.

You don’t have to worry that some info will be missing and service quality will degrade. Everything will arrive how you expected.

Data safety is priority

Information is key which is why we designed a method that will keep your data safe and sound.

Neither hackers will have access to your accounts nor physical disasters will affect your data in any way.

You’re in charge

Manage your customer data with our in-app data mapping solution. Pick what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.

Step-by-step instructions

If this is your first migration, there’s no need to be concerned. Helpful and intuitive on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Apart from producing great customer service, we always want to develop our customer service.

As a company, we want you to enjoy best possible service, which is why we are constantly putting so much effort to enhance the general experience.


Reasons to use Help Desk Migration to migrate data from Deskpro to Rhino Support

Castle gates

Strong privacy of your information

The migration is done over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you make sure that the data end up in the right destinations in Rhino Support.

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Retained relation between object and people

When migrating your data from Deskpro to Rhino Support we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Deskpro to Rhino Support

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Deskpro to Rhino Support work

  • Prepare

    Register and go to our migration tool.

  • Connect Deskpro

    Opt and connect your Deskpro support desk with HDM.

  • Connect Rhino Support

    Give access to your Rhino Support account.

  • Detail your needs

    Let us know what elements of your migration you would like to adjust

  • Get your needs estimated

    We will analyze your case and get back to you with a price and a scope of tasks.

  • Migrate from Deskpro to Rhino Support all data

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Rhino Support import

Our staff would be more than happy to perform a custom migration if you have specific needs.
Get a price estimation

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