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Deskpro to Requestor
migration service

Effortless , no special knowledge or programming required. A complete Deskpro to Requestor data migration software.

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Your best tool for Deskpro to Requestor data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Skip complex data audit and code development processes. Just pick customer info you need to migrate and set off with the transition right away.
Easy migration
No specific knowledge or skill required. Just choose what data will go to the new solution and observe the miracle happening.
Record completion
Transfer your help desk info in full to make certain that no ticket has lost vital customer support details.
Automated migration

Worried that you’ll have to use advanced skills to move your customer service data? Worry not as we made sure that our tool interface is as easy to use as it can possibly be.

Connect the help desks, select records, click ok, and the migration is ready!

Starting from the ticket requester to every comment author, your entire database will keep their prior connections intact.

You don’t have to worry that some records will be lost and service quality will degrade. Everything will be waiting for you where you expected.

Data safety is priority

You data is everything which is why we developed a method that will keep your customer records intact.

Neither hackers will have access to your accounts nor physical disasters will affect your records in any way.

Record mapping

Pick records that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center articles, it will be possible to pick just about everything you might actually need.

Guided migration

If this is your first migration, don’t worry. Useful and simplified on-screen prompts will help you move your information accurately.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Great service first

Outside of producing great customer support services, we always want to improve our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are continuously making great strides to improve the general experience.


Reasons to use Help Desk Migration to switch from Deskpro to Requestor

Castle gates

Strong safety of your records

The migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to ensure that the records end up being in the right destinations in Requestor.

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Sustained association between object and people

When migrating your data from Deskpro to Requestor we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Deskpro to Requestor

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Deskpro to Requestor work

  • Prepare

    Sign-up and go to our migration wizard.

  • Connect Deskpro

    Select and link your Deskpro support desk with HDM.

  • Connect Requestor

    Give access to your Requestor account.

  • Explain your requirements

    Let us know exactly what components of your migration you need to fine-tune

  • Have your requirements estimated

    We will research your application and get back to you with a cost and a scope of work.

  • Migrate from Deskpro to Requestor all data

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Requestor import

Our staff would be more than happy to run a personalized migration if you have particular requirements.
Get a price estimation

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