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Deskpro to ReadyDesk
migration service

Trouble-free , no special expertise or coding required. A complete Deskpro to ReadyDesk data migration instrument.

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The best Deskpro to ReadyDesk tool made for you

There’s no need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip the system analysis and script development processes. Just pick what data you need to transfer and set off with the transition when comfortable.
Easy migration
No specific knowledge or skill needed. Just pick what data will go to the new solution and enjoy the wonders happening.
Data completion
Transfer your help desk info in full to make sure that no ticket has lost essential customer service details.
Simple and easy procedure

You don’t have to bother about coding or constantly watch each piece of info moved.

Just link both platforms, pick what you need to migrate and let the tool do the rest for you.

Intact connections

Starting from the ticket requester to every comment author, all you records will keep their prior data structure intact.

You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will arrive how you left it.

Data safety is paramount

You data is key which is why we developed a system that will keep your customer records intact.

Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.

You’re in control

Manage your information with our internal data mapping solution. Select what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.

Simple & effective

In just a few clicks you will be able to select what goes where, when it starts, and how.

Our developers took user experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.

Great service first

Apart from providing great customer support services, we always want to develop our customer service.

As a team, we want you to experience best possible service, which is why we are always putting so much effort to improve the core experience.


Why you should use Help Desk Migration to switch from Deskpro to ReadyDesk

Castle gates

Strong safety of your records

The migration is conducted over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you be sure that the records end up in the right destinations in ReadyDesk.

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Sustained connectivity between object and people

When migrating your records from Deskpro to ReadyDesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Deskpro to ReadyDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Deskpro to ReadyDesk work

  • Get ready

    Sign-up and go to our migration tool.

  • Connect Deskpro

    Pick and connect your Deskpro support desk with HDM.

  • Connect ReadyDesk

    Give the right to access your ReadyDesk account.

  • Express your business needs

    Let us know exactly what components of your migration you want to fine-tune

  • Get your requirements estimated

    We'll research your case and send you with a total price and a scope of tasks.

  • Migrate from Deskpro to ReadyDesk everything

    Move all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your ReadyDesk import

Our team would be more than happy to run a custom migration if you have specific requirements.
Get a price estimation

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