Deskpro to Podium
migration service
Smooth , no special knowledge or programming required. A complete Deskpro to Podium data migration instrument.
Deskpro to Podium
Your best tool for Deskpro to Podium data migration
No need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.Save on resources
Skip complex data audit and script development processes. Just pick the records you need to move and set off with the transition immediately.Effortless migration
No special knowledge or skill required. Just pick what data will go to the new solution and see the magic happening.Record completion
Migrate your help desk records in full to ensure that no ticket is missing essential customer service information.Automated migration
Scared that you’ll have to use special skills to move your info? Don’t be as we ensured that our tool interface accessible as it can possibly be.
Link the help desks, pick records, click ok, and you’re done!
Data dependency
Your customer info comes complete and we mean it.
Every email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction history.
Data protected
Your customer data is behind impenetrable walls. Not even all our staff members have access to your passwords or other information.
You may rest assured that with HDM no data breaches will take place.
Record mapping
Choose information that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to select just about everything you might ever need.
Guided migration
If you are new to data migrations, there’s no need to be concerned. Useful and simplified on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer priority
As a migration service supplier, we work to offer the best possible migration tool. Nevertheless, our prime concern is customer support quality.
Proven by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from Deskpro to Podium
Strong security of your information
The migration is completed by the machine over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to transfer your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus helping you to be sure that the records end up in the right places in Podium.Next
Maintained association between object and people
When migrating your data from Deskpro to Podium we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Deskpro to Podium
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Deskpro to Podium work
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Prepare
Register and go to our migration wizard.
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Link Deskpro
Pick and connect your Deskpro service desk with HDM.
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Link Podium
Give the right to access your Podium account.
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Describe your needs
Let us know what components of your migration you would like to tweak
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Get your requirements estimated
We shall analyze your application and send you with a total price and a scope of tasks.
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Migrate from Deskpro to Podium everything
Move all your customer service information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist run your Podium import
Our staff would be more than happy to run a customized migration in case you have specific requirements.
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