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Deskpro to Podium
migration service

Smooth , no special knowledge or programming required. A complete Deskpro to Podium data migration instrument.

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Your best tool for Deskpro to Podium data migration

No need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Skip complex data audit and script development processes. Just pick the records you need to move and set off with the transition immediately.
Effortless migration
No special knowledge or skill required. Just pick what data will go to the new solution and see the magic happening.
Record completion
Migrate your help desk records in full to ensure that no ticket is missing essential customer service information.
Automated migration

Scared that you’ll have to use special skills to move your info? Don’t be as we ensured that our tool interface accessible as it can possibly be.

Link the help desks, pick records, click ok, and you’re done!

Data dependency

Your customer info comes complete and we mean it.

Every email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction history.

Data protected

Your customer data is behind impenetrable walls. Not even all our staff members have access to your passwords or other information.

You may rest assured that with HDM no data breaches will take place.

Record mapping

Choose information that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to select just about everything you might ever need.

Guided migration

If you are new to data migrations, there’s no need to be concerned. Useful and simplified on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a migration service supplier, we work to offer the best possible migration tool. Nevertheless, our prime concern is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from Deskpro to Podium

Castle gates

Strong security of your information

The migration is completed by the machine over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to be sure that the records end up in the right places in Podium.

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Maintained association between object and people

When migrating your data from Deskpro to Podium we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Deskpro to Podium

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Deskpro to Podium work

  • Prepare

    Register and go to our migration wizard.

  • Pick and connect your Deskpro service desk with HDM.

  • Give the right to access your Podium account.

  • Describe your needs

    Let us know what components of your migration you would like to tweak

  • Get your requirements estimated

    We shall analyze your application and send you with a total price and a scope of tasks.

  • Migrate from Deskpro to Podium everything

    Move all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Podium import

Our staff would be more than happy to run a customized migration in case you have specific requirements.
Get a price estimation

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