Deskpro to Planio
migration service

Trouble-free , no special skill set or coding required. A complete Deskpro to Planio data migration instrument.

Features Objects Pricing Testimonials

Migrate from Deskpro

To Planio

Your email

More details

Trustworthy and Safe

Your passwords along with data are safe with us and will be used for import only.

Fast and Understandable

Help Desk Migration does not require any specific experience or knowledge to get started with the migration.

Complete & Accurate

We've considered all major peculiarities of different helpdesks to let you accurately and efficiently migrate large amounts of data

Why you should use Help Desk Migration to migrate data from Deskpro to Planio

Strong safety of your data

The migration is done over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer service to a new helpdesk without involving the IT department

Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you be sure that the records end up being in the right places in Planio.

Sustained connectivity between object and people

When migrating your records from Deskpro to Planio we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

What you may migrate from Deskpro to Planio

Help Desk Objects

Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups

Knowledge Base Objects

Articles
with images and attachments
Categories
Folders

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

In what way does data migration from Deskpro to Planio work

Get ready
Sign up and go to our migration tool.
Link Deskpro
Pick and link your Deskpro service desk with HDM.
Connect Planio
Give access to your Planio account.
Describe your needs
Let us know exactly what aspects of your migration you need to modify
Have your requirements estimated
We will research your case and send you with a total price and a scope of tasks.
Migrate from Deskpro to Planio all data
Move all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.

Read our security guide

Price estimation

Select your current Help Desk platform and the future one

Migrate from Deskpro

To Planio

Number of records in your current Help Desk

Amount of Help Desk records

Amount of Knowledge Base records

Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.

Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.

Let's get connected

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Automated Migration price

During automated migration we transfer records , including relations between them.

Start free demo migration

Custom Migration price

Any modules, any requirements.

Request custom migration

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Hear from our happy customers

Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
Roller Luke Director of Operation at The Core Technology Group
Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Jason Morehouse CEO, Co-founder at CHECKFRONT