Deskpro to Planio
migration service
Trouble-free , no special skill set or coding required. A complete Deskpro to Planio data migration instrument.
Deskpro to Planio
The best Deskpro to Planio tool made for you
There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.Save on your time and money
Avoid the system analysis and script development processes. Just choose the records you need to transfer and set off with the transition right away.Easy transition process
No specific expertise needed. Just pick what data will go to the new system and see the wonders happening.Data structure maintenance
Transfer your help desk data in full to make certain that no ticket is missing critical customer support information.Automated tool
Afraid that you’ll need special skills to move your customer service data? Don’t be as we made sure that our tool interface is as easy to use as it can possibly be.
Link the platforms, select records, click ok, and the migration is ready!
Data maintenance
Your information comes complete , you can take our word.
Every email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction history.
Robust protection
Your information is behind thick walls. Not even all our employees can access to your credentials or other information.
You can rest assured that with HDM no data breaches are possible.
You’re in control
Take complete control of your customer data with our internal data mapper. Select what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.
Efficient out-of-the-box solution
In just a couple of clicks it is possible to choose what goes where, when it starts, and in what order.
Our software took user experience as a priority and ensured that it will be possible to use the system to its fullest.
Customer service as priority
As a data import service provider, we work to deliver the most effective migration tool. Nevertheless, our priority is customer support quality.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to migrate data from Deskpro to Planio
Strong safety of your data
The migration is done over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to migrate your customer service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus letting you be sure that the records end up being in the right places in Planio.Next
Sustained connectivity between object and people
When migrating your records from Deskpro to Planio we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Deskpro to Planio
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Deskpro to Planio work
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Get ready
Sign up and go to our migration tool.
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Link Deskpro
Pick and link your Deskpro service desk with HDM.
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Connect Planio
Give access to your Planio account.
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Describe your needs
Let us know exactly what aspects of your migration you need to modify
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Have your requirements estimated
We will research your case and send you with a total price and a scope of tasks.
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Migrate from Deskpro to Planio all data
Move all your customer support records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert perform your Planio import
Our team would be more than happy to perform a personalized migration in case you have special needs.
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