Deskpro to Pega Customer Service
migration service
Trouble-free , no special expertise or programming required. A complete Deskpro to Pega Customer Service data migration software.
Deskpro to Pega Customer Service
The best Deskpro to Pega Customer Service tool made for you
There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Skip complex data audit and code development processes. Simply decide on what data you need to transfer and start the transition when comfortable.Simple migration
No tech knowledge or skill required. Just choose what data will go to the target platform and enjoy the wonders happening.Data completion
Move your help desk info in full to make certain that no ticket has lost vital customer service information.Automated tool
Worried that you’ll have to use advanced skills to migrate your info? Don’t be as we made sure that our tool simple to use as it can possibly be.
Attach the help desks, select data, click ok, and the migration is ready!
Data dependency
Your customer data migrates unite and we mean it.
Every email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction history.
Data protected
Your customer data is safe and sound with us. Not even all our team members have access to your credentials or records.
You may be sure that with HDM no hacker attacks will take place.
You control the process
Manage your information with our internal data mapping solution. Pick what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.
Guided migration
If this is your first migration, worry not. Useful and simplified on-screen instructions will help you migrate your information accurately.
You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer service as priority
As a migration service supplier, we strive to propose the best possible migration tool. However, our priority is customer service.
Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to switch from Deskpro to Pega Customer Service
Strong privacy of your records
The migration is completed by the machine over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to migrate your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus helping you to ensure that the data end up in the right places in Pega Customer Service.Next
Retained relation between object and people
When migrating your records from Deskpro to Pega Customer Service we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Deskpro to Pega Customer Service
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Deskpro to Pega Customer Service work
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Get ready
Sign-up and go to our migration software.
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Connect Deskpro
Opt and connect your Deskpro service desk with HDM.
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Connect Pega Customer Service
Grant the right to access your Pega Customer Service account.
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Outline your business needs
Let us understand precisely what elements of your migration you want to fine-tune
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Get your needs estimated
We shall investigate your application and get back to you with a the overall cost and a scope of work.
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Migrate from Deskpro to Pega Customer Service everything
Move all your customer service information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert run your Pega Customer Service import
Our team would be more than happy to run a personalized migration if you have particular demands.
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