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Deskpro to Outlook
migration service

Trouble-free , no special expertise or programming required. A complete Deskpro to Outlook data migration software.

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The best Deskpro to Outlook tool made for you

There’s no need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip complex data audit and code development processes. Just pick customer info you need to transfer and start the transition immediately.
Effortless migration
No special knowledge or skill required. Just choose what data will go to the new solution and observe the wonders happening.
Data completion
Migrate your help desk data in full to make sure that no ticket has lost vital customer service details.
Automated tool

Afraid that you’ll have to use advanced skills to move your info? Worry not as we made sure that our tool is as easy to use as it can possibly be.

Attach the platforms, pick data, click ok, and you’re done!

Data dependency

Your customer data migrates complete and we mean it.

Each email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction history.

Data protected

Your customer data is safe and sound with us. Not even all our team members have see your credentials or records.

You can rest assured that with HDM no data breaches are possible.

You’re in control

Take complete control of your information with our in-app data mapper. Pick what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.

Simple & effective

In only a few clicks you will be able to pick what goes where, when it goes, and in what order.

Our software took user experience as a priority and made sure that you will be able to use the system to its fullest.

Customer service as priority

As a migration service supplier, we strive to propose the best possible migration tool. Yet, our priority is customer service.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from Deskpro to Outlook

Castle gates

Strong security of your data

The migration is done over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to ensure that the records end up in the right destinations in Outlook.

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Maintained association between object and people

When migrating your records from Deskpro to Outlook we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Deskpro to Outlook

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Deskpro to Outlook work

  • Get ready

    Start by creating Agent profiles and all essential custom fields in your new help desk. Now, begin migrating your data from Deskpro to Outlook.

  • Connect Deskpro

    Complete the form with required credentials to allow our data migration tool to retrieve information from your current help desk.

  • Connect Outlook

    Repeat the same action to connect our service with the new help desk and thus make it possible to import the data.

  • Choose objects

    Select the information you need to migrate and set the ticket fields mapping, so the records could be migrated based upon your needs

  • Migrate small amount of data

    Try out our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Outlook all data

    When everything's validated, choose a quiet time with the least load on the support team and begin migrating from Deskpro to Outlook.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your Outlook import

Our team would be more than happy to run a custom migration if you have particular requirements.
Get a price estimation

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