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Deskpro to Oracle Service Cloud
migration service

Effortless , no special know how or coding required. A complete Deskpro to Oracle Service Cloud data migration software.

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Your best tool for Deskpro to Oracle Service Cloud data migration

No need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Avoid the platform analysis and code development processes. Simply choose customer info you need to move and start the transition immediately.
Effortless transition process
No special expertise needed. Just choose what data will go to the target system and observe the magic happening.
Record structure maintenance
Migrate your help desk data in full to make certain that no ticket has lost vital customer service details.
Easy process

You don’t have to bother about scripting or constantly control each record moved.

Just attach your source and target, choose what you want to take to a new database and allow the Migration Wizard do the remainder.

Data maintenance

Your information migrates unite and we mean it.

Each email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction archive.

Robust protection

Your information is safe and sound with us. Not even all our team members have see your passwords or records.

You may be sure that with HDM no hacker attacks are possible.

Data mapping

Pick records that will be migrated by using our built-in data viewer.

From contacts to tickets to help center solutions, you will be able to select anything you might actually need.

Guided migration

If you are new to data migrations, there’s no need to be concerned. Helpful and insightful on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a data import service provider, we strive to propose the best possible migration tool. Yet, our prime concern is customer service.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from Deskpro to Oracle Service Cloud

Castle gates

Strong security of your data

The migration is done over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you ensure that the data end up in the right destinations in Oracle Service Cloud.

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Maintained connection between object and people

When migrating your data from Deskpro to Oracle Service Cloud we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Deskpro to Oracle Service Cloud

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Deskpro to Oracle Service Cloud work

  • Prepare

    Start by preparing Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from Deskpro to Oracle Service Cloud.

  • Connect Deskpro

    Fill out the form with necessary credentials to allow our data migration tool to access data from your current help desk.

  • Connect Oracle Service Cloud

    Repeat the same action to integrate our service with the new help desk and thus make it possible to import the records.

  • Choose objects

    Select the information you need to migrate and set the ticket fields mapping, so the data could be transferred based upon your preferences

  • Migrate small amount of data

    Test out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Oracle Service Cloud everything

    When everything's tested out, determine a quiet time with the minimal load on the support department and start migrating from Deskpro to Oracle Service Cloud.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

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Migrate the data by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
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Let a professional perform your Oracle Service Cloud import

Our staff would be more than happy to perform a personalized migration if you have particular needs.
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