Deskpro to ngDesk
migration service
Trouble-free , no special expertise or programming required. A complete Deskpro to ngDesk data migration software.
Deskpro to ngDesk
The best Deskpro to ngDesk tool made for you
There’s no need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Skip complex data audit and code development processes. Simply decide on the records you need to transfer and start the transition immediately.Easy migration
No specific knowledge or skill required. Just choose what data will go to the target platform and see the wonders happening.Data completion
Transfer your help desk data in full to make sure that no ticket has lost critical customer service information.Automated tool
Afraid that you’ll have to use advanced skills to migrate your info? Don’t be as we made sure that our tool is as easy to use as possible.
Connect the platforms, pick data, click ok, and you’re done!
Data dependency
Your customer data migrates unite and we mean it.
Every email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction archive.
Data protected
Your customer data is safe and sound with us. Not even all our employees have access to your credentials or records.
You can rest assured that with HDM no data breaches are possible.
You’re in control
Manage your information with our in-app data mapping solution. Select what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.
Simple & effective
In only a few buttons to press it will be possible to choose what goes where, when it goes, and in what order.
Our software took user experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.
Customer service as priority
As a migration service supplier, we strive to deliver the best possible migration tool. Nevertheless, our priority is customer service.
As evident by our many five-star user reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to switch from Deskpro to ngDesk
Strong safety of your data
The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to move your customer care to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus helping you to ensure that the data end up in the right places in ngDesk.Next
Sustained relation between object and people
When migrating your records from Deskpro to ngDesk we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Deskpro to ngDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Deskpro to ngDesk work
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Get ready
Sign up and go to our migration wizard.
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Connect Deskpro
Opt and connect your Deskpro service desk with HDM.
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Connect ngDesk
Grant access to your ngDesk account.
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Detail your requirements
Let us know exactly what elements of your migration you wish to tweak
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Get your requirements estimated
We will analyze your case and get back to you with a total price and a scope of tasks.
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Migrate from Deskpro to ngDesk everything
Move all your customer service records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert run your ngDesk import
Our team would be more than happy to run a custom migration if you have special demands.
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