Deskpro to ngDesk
migration service

Trouble-free , no special expertise or programming required. A complete Deskpro to ngDesk data migration software.

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Trustworthy and Safe
Your passwords along with records are safe with us and will be used for import solely.
Fast and Easy
Help Desk Migration does not require any specific expertise or knowledge to begin the the migration.
Complete & Precise
We've considered all major peculiarities of various helpdesks to help you accurately and efficiently migrate massive loads of data

Why you should use Help Desk Migration to switch from Deskpro to ngDesk

Strong safety of your data

The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your customer care to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to ensure that the data end up in the right places in ngDesk.

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Sustained relation between object and people

When migrating your records from Deskpro to ngDesk we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Deskpro to ngDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from Deskpro to ngDesk work

  • Get ready

    Sign up and go to our migration wizard.

  • Connect Deskpro

    Opt and connect your Deskpro service desk with HDM.

  • Connect ngDesk

    Grant access to your ngDesk account.

  • Detail your requirements

    Let us know exactly what elements of your migration you wish to tweak

  • Get your requirements estimated

    We will analyze your case and get back to you with a total price and a scope of tasks.

  • Migrate from Deskpro to ngDesk everything

    Move all your customer service records in a single push.


Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.

Read our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
Contact us
Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
Talk to an Expert

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your ngDesk import

Our team would be more than happy to run a custom migration if you have special demands.
Get a price estimation

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Help Desk Migration service


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