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Deskpro to NetKeeper
migration service

Trouble-free , no special expertise or coding required. A complete Deskpro to NetKeeper data migration tool.

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The best Deskpro to NetKeeper tool made for you

There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip the system analysis and tool development processes. Just pick customer info you need to transfer and set off with the transition immediately.
Effortless migration
No special knowledge or skill needed. Just select what data will go to the new solution and observe the wonders happening.
Data completion
Migrate your help desk data in full to ensure that no ticket is missing essential customer support information.
Simple and easy process

No need to worry about scripting or constantly control each piece of info moved.

Just attach both platforms, tick what you want to migrate and allow the tool do the rest for you.

From sender information to phone number connection, your entire database will keep their prior data structure intact.

You don’t have to worry that some data will be missing and service quality will degrade. Everything will arrive how you expected.

Security is priority

Information is key which is why we developed a method that will keep your information intact.

Neither hackers will have access to your accounts nor physical disasters will touch your data in any way.

You control the process

Take complete control of your customer data with our in-app data mapping solution. Select what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.

Guided migration

If this is your first migration, worry not. Helpful and intuitive on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Great service first

Except producing great customer service, we always want to improve our customer service.

As a company, we want you to have the best possible service, which is why we are constantly putting so much effort to enhance the general experience.


Why you should use Help Desk Migration to switch from Deskpro to NetKeeper

Castle gates

Strong security of your data

The migration is completed by the machine over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you make sure that the records end up being in the right places in NetKeeper.

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Maintained connectivity between object and people

When migrating your records from Deskpro to NetKeeper we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Deskpro to NetKeeper

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Deskpro to NetKeeper work

  • Get ready

    Sign up and go to our migration tool.

  • Pick and link your Deskpro service desk with HDM.

  • Connect NetKeeper

    Give access to your NetKeeper account.

  • Explain your requirements

    Let us know exactly what aspects of your migration you need to tweak

  • Get your requirements estimated

    We will investigate your case and get back to you with a price and a scope of tasks.

  • Migrate from Deskpro to NetKeeper all data

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your NetKeeper import

Our team would be more than happy to run a customized migration in case you have specific requirements.
Get a price estimation

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