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Deskpro to NABD
migration service

Effortless , no special know how or coding required. A complete Deskpro to NABD data migration instrument.

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Your best tool for Deskpro to NABD data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Avoid the platform analysis and script development processes. Simply decide on what data you need to move and set off with the transition immediately.
Easy transition process
No specific expertise needed. Just pick what data will go to the target platform and enjoy the magic happening.
Record structure maintenance
Transfer your help desk info in full to make sure that no ticket has lost essential customer service details.
Simple and easy process

No need to worry about scripting or constantly watch each piece of info transferred.

Just link both platforms, choose what you want to migrate and let the tool deal with the remainder.

From sender information to phone number connection, your entire database will keep their prior connections untouched.

You don’t have to worry that some data will be missing and service quality will decrease. Everything will arrive where you left it.

Security is priority

Information is everything which is why we created a system that will keep your information untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.

You control the process

Take complete control of your customer data with our in-app data mapper. Choose what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.

Guided migration

If this is your first migration, worry not. Helpful and intuitive on-screen instructions will help you move your information accurately.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Good service first

Except producing great customer service, we always want to improve our customer service.

As a company, we want you to have the best possible service, which is why we are constantly putting so much effort to enhance the core experience.


Reasons to use Help Desk Migration to migrate data from Deskpro to NABD

Castle gates

Strong safety of your records

The migration is conducted over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right destinations in NABD.

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Sustained association between object and people

When migrating your data from Deskpro to NABD we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Deskpro to NABD

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Deskpro to NABD work

  • Prepare

    Sign-up and go to our migration tool.

  • Connect Deskpro

    Choose and connect your Deskpro support desk with HDM.

  • Give access to your NABD account.

  • Outline your requirements

    Let us know what parts of your migration you would like to adjust

  • Have your preferences estimated

    We'll investigate your case and send you with a price and a scope of work.

  • Migrate from Deskpro to NABD everything

    Move all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your NABD import

Our staff would be more than happy to perform a custom migration if you have specific demands.
Get a price estimation

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