Deskpro to mhelpdesk
migration service

Trouble-free , no special expertise or programming required. A complete Deskpro to mhelpdesk data migration software.

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Risk-free and Reputable
Your passwords along with records are safe with us and will be used for import solely.
Effective and Easy
Help Desk Migration does not require any specialized expertise or knowledge to begin the the migration.
Optimal & Precise
We've considered all significant peculiarities of various helpdesks to let you accurately and efficiently migrate large volumes of information

Why you should use Help Desk Migration to switch from Deskpro to mhelpdesk

Strong privacy of your records

The migration is conducted over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your customer service to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to ensure that the records end up being in the right destinations in mhelpdesk.

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Retained association between object and people

When migrating your records from Deskpro to mhelpdesk we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Deskpro to mhelpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from Deskpro to mhelpdesk work

  • Get ready

    Sign-up and go to our migration software.

  • Pick and link your Deskpro support desk with HDM.

  • Grant the right to access your mhelpdesk account.

  • Explain your business needs

    Let us understand precisely what parts of your migration you would like to adjust

  • Have your preferences estimated

    We will investigate your application and get back to you with a cost and a scope of work.

  • Migrate from Deskpro to mhelpdesk everything

    Migrate all your customer service records in a single push.


Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.

Read our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
Talk to an Expert

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your mhelpdesk import

Our team would be more than happy to run a personalized migration in case you have special requirements.
Get a price estimation

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Help Desk Migration service


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