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Deskpro to Kustomer
migration service

Extremely easy , no special knowledge or programming required. A complete Deskpro to Kustomer data migration software.

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The best Deskpro to Kustomer tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip complex data audit and code development processes. Just decide on the records you need to move and set off with the transition immediately.
Simple migration
No tech knowledge or skill required. Just choose what data will go to the new platform and see the magic happening.
Data completion
Move your help desk records in full to ensure that no ticket has lost essential customer support information.
Easy procedure

You don’t have to bother about scripting or constantly watch each record transferred.

Just attach both platforms, pick what you need to take to a new database and allow the system deal with the rest for you.

Preserved connections

Starting from the ticket requester to every comment author, all you records will keep their initial data structure untouched.

You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will be waiting for you where you expected.

Data safety is paramount

Information is key which is why we created a tool that will keep your information untouched.

Neither sophisticated electronic attacks nor physical disasters will affect your records in any way.

Record mapping

Choose records that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, it will be possible to pick anything you might actually need.

Simple & effective

In only a few clicks it will be possible to choose what goes where, when it starts, and in what order.

Our tech engineers considered user experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.

Great service first

Outside of providing great customer service, we always strive to develop our customer service.

As a team, we want you to have the best possible service, which is why we are always making great strides to increase the general experience.


Why you should use Help Desk Migration to switch from Deskpro to Kustomer

Castle gates

Strong privacy of your information

The migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to ensure that the records end up being in the right places in Kustomer.

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Retained relation between object and people

When migrating your records from Deskpro to Kustomer we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Deskpro to Kustomer

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Deskpro to Kustomer work

  • Get ready

    Start off by setting up Agent profiles and all essential custom fields in your new help desk. Now, get started on migrating your data from Deskpro to Kustomer.

  • Fill out the form with required credentials to allow our data migration tool to fetch information from your current help desk.

  • Connect Kustomer

    Do the same action to connect our service with the new help desk and thus make it possible to import the records.

  • Select objects

    Select the records you need to migrate and set the ticket fields mapping, so the records could be moved based upon your preferences

  • Migrate limited amount of data

    Try our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Kustomer all data

    Once everything's tested, choose a quiet time with the least load on the support department and begin migrating from Deskpro to Kustomer.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Kustomer import

Our team would be more than happy to run a customized migration if you have specific demands.
Get a price estimation

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