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Deskpro to KronoDesk
migration service

Extremely easy , no special skill set or programming required. A complete Deskpro to KronoDesk data migration instrument.

More details

The best Deskpro to KronoDesk tool made for you

There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid complex data audit and script development processes. Just pick what data you need to move and start the transition right away.
Simple transition process
No tech expertise required. Just pick what data will go to the new solution and enjoy the magic happening.
Data structure maintenance
Move your help desk info in full to ensure that no ticket is missing critical customer service details.
Simple and easy process

You don’t have to bother about scripting or continuously control each record moved.

Just link both platforms, pick what you need to migrate and allow the tool do the rest for you.

Starting from the ticket requester to every comment author, your entire database will keep their prior connections intact.

You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will be waiting for you how you left it.

Data safety is priority

You data is everything which is why we developed a tool that will keep your data safe and sound.

Neither hackers will have access to your accounts nor physical disasters will impact your data anyhow.

Data mapping

Choose information that will be moved by using our built-in data viewer.

From contacts to tickets to help center articles, you will be able to pick just about everything you might actually need.

Efficient out-of-the-box solution

In only a couple of clicks you will be able to select what goes where, when it goes, and in what order.

Our developers considered customer experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Good service first

Apart from producing great customer support services, we always want to improve our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are constantly making great strides to improve the core experience.


Why you should use Help Desk Migration to migrate data from Deskpro to KronoDesk

Castle gates

Strong privacy of your records

The migration is carried out over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to be sure that the records end up in the right destinations in KronoDesk.

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Retained connection between object and people

When migrating your records from Deskpro to KronoDesk we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Deskpro to KronoDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Deskpro to KronoDesk work

  • Get ready

    Sign-up and go to our migration software.

  • Select and connect your Deskpro support desk with HDM.

  • Connect KronoDesk

    Grant access to your KronoDesk account.

  • Outline your business needs

    Let us know what elements of your migration you need to fine-tune

  • Have your requirements estimated

    We shall analyze your application and get back to you with a the overall cost and a scope of tasks.

  • Migrate from Deskpro to KronoDesk everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your KronoDesk import

Our team would be more than happy to perform a customized migration in case you have special requirements.
Get a price estimation

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